A dad went to buy his seven-year-old son a lemonade while they were watching the Detroit Tigers. Poorly implemented systems quickly turned a fun family outing into a nightmare – and the same can happen to your business.
When it comes to cars, handbrakes are an essential system. It is critical that the equivalents are fitted to your start-up.
Giving your customers too much of a good thing might lead to consumer fatigue when it comes to making a choice.
It is now a well-known (but often forgotten) fact that people invariably try to rationalise their decisions. Asking people what they want is the wrong way to find out what they’re really after.
Last month I posted a little riddle – and here’s the answer.
Can you figure out this small business riddle? The answer will be revealed next month.
During a recent bushwalk, I felt less exhausted climbing steep hills at night than during the day. It brought to light an important business lesson.
The Ancient Greek philosopher Archimedes once claimed that, with a long enough lever, he could move the world. In modern times, with the right leverage, your business can do likewise.
Do you want to know the surest way to get what you want in business? Then watch your language.
In business, there are many risks you should seek to eliminate. However, there are two kinds of risk – strategy risk and execution risk – that threaten the very raison d’être of your business.
Are you ready to grow your business in a healthy way? If you’re not sure, here are three essential questions you must answer yes to.
Sometimes, the most unlikely change in your business can set off an amazing chain reaction. A perfect example is the story of Alcoa under Paul O’Neill.
Automated systems provide a boost to business productivity. However, without adequate human interaction, your business can become a sterile and soulless enterprise. BY WALID EL-KHOURY.
This time I think I steered you in the wrong direction. Meetings should never be boring...if they are there is something wrong. BY WALID EL-KHOURY.
“Beautiful” is not a term that gets used very often to describe businesses. But if you take an imaginary tour of your business, you will soon find it’s precisely the quality you need. BY WALID EL-KHOURY.
Do you ever feel yourself getting worked up over nothing? If so, it’s time to look at the bigger picture – and an insignificant little blue dot 1.5 billion kilometres away. BY WALID EL-KHOURY.
If people are already motivated to an action by a sense of responsibility, altruism or mutual obligation, will a financial incentive induce them further? The answer might surprise you. BY WALID EL-KHOURY.
The acronym “KPI” usually stands for “Key Performance Indicator”. However, if you’re measuring the wrong things, it’s an acronym that can quickly come to stand for something else. BY WALID EL-KHOURY.
All businesses have three sets of stakeholders: Shareholders, clients and employees. Balancing their interests is critical to the success of your business. BY WALID EL-KHOURY.
Focus groups serve an important function in modern product design. However, they are no substitute for instinct and intuition. BY WALID EL-KHOURY.