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Gamification takes centre stage in new innovation tool Blitz
2:41AM | Wednesday, 27 FebruaryAustralian gaming company 3rd Sense has outlined how it built an online tool called Blitz, developed by Dr Ken Hudson, which uses gamification principles to drive corporate innovation.
Start-ups strut their stuff at CES 2013
3:19AM | Monday, 11 MarchThe 2013 International CES, the largest in the tech show’s 45-year history, has wrapped up, with start-ups ranging from the Pebble ‘smartwatch’ to a device that informs people if they haven’t taken prescribed medication grabbing attendees’ attention.
Young entrepreneurs trump older bosses in profit stakes: Report
9:24AM | Wednesday, 26 SeptemberCompanies run by young entrepreneurs are more likely to make a profit than those run by older business owners, new research shows, although a lack of industry knowledge remains a major roadblock for tyros.
Why not you?
8:22AM | Thursday, 9 AugustBack in the 1800s and early 20th century, women in Britain used to gather in homes to make chains.
Australian consumers will spend 12% more for good service, survey shows
7:13AM | Friday, 13 JulyAustralian consumers are willing to spend an average 12% more for excellent service, according to an American Express report, but 40% of consumers say Australian businesses miss the mark.
Top 10 Android apps for start-ups
6:48PM | Thursday, 14 JuneThis week’s Apple Developers Conference in San Francisco saw the tech giant ratchet up its battle with Google, unveiling its own mapping service and a beefed-up voice-activated service.
American Express to plough $100 million into digital start-ups
11:45AM | Friday, 11 NovemberAmerican Express has unveiled plans to invest $100 million in eCommerce-based start-ups, with the credit card giant set to accept applications from around the world.
Female entrepreneurs more likely to use social media: Report
11:34PM | Thursday, 10 NovemberFemale business owners are 6% more likely than their male counterparts to use at least one form of social media in their business, according to a new study released by American Express.
DealsDirect buys corporate shopping and reward site Shoppers Advantage in its biggest ever acquisition
10:10AM | Friday, 14 OctoberOnline department store DealsDirect has upped the ante on its string of acquisitions, purchasing the corporate shopping group Shoppers Advantage in a deal that will add around $25 million in revenue per year and a member database of over three million.
Corporates and start-up apps scoop 2011 Mobile Awards
9:58PM | Sunday, 11 SeptemberArchitecture software maker Aconex, Rebel Sport and start-ups LookOut Mobile and Apps Perhaps have been named as some of the winners of this year's Mobile Awards, organised and run by eBusiness consulting firm A Thinking Company.
Six key ways to improve your customer service
5:51AM | Wednesday, 2 MayYour business can’t survive without a steady stream of happy customers. But despite this, large numbers of Australian businesses aren’t putting enough emphasis on customer satisfaction.
Aussie businesses falling down on customer service: Survey
7:10PM | Thursday, 28 JulyA third of Australian consumers believe businesses pay less attention to giving good customer service in the current economic climate, according to a new global survey.
Eight in 10 start-ups in the dark over tax deductions: report
6:17AM | Wednesday, 29 JuneMore than eight in 10 start-up entrepreneurs do not know what constitutes an allowable tax deduction, new figures reveal, suggesting tomorrow will be a fraught end of financial year for many emerging companies.
Reach out to your local market
6:24AM | Thursday, 2 JuneWhile there’s been plenty of talk about Australian consumers increasingly purchasing goods from overseas website, it’s not completely one-way traffic.
Currency consultancy
5:21AM | Tuesday, 17 MayThe fluctuating Australian dollar continues to be a cause for concern for many Australian businesses, suggesting there is an opportunity to develop a service around the notion of currency “protection”.
Restaurateurs facing rising costs pressure
2:05PM | Tuesday, 15 FebruaryMore than 80% of restaurant operators identify rising costs as a major challenge in running their business according to an American Express survey.
Negative consumer reviews impact on sales
12:46AM | Monday, 6 DecemberSixty per cent of Australians say a negative review or online posting influences their decision to purchase from a store or supplier, according to new research.
Small firms urged to make non-paying customers a 2011 focus
1:44PM | Sunday, 16 JanuarySmall businesses should focus on identifying non-paying customers and make it a key priority in the New Year, according to a new report.
Up, up and away
4:58AM | Friday, 27 AprilFrom a consumer perspective, the appeal of RedBalloon is clear – the gift of experiences as thrillingly diverse as rally driving and wine tasting. However, the business has managed to find a value proposition that reaches far beyond its consumer-facing image.
