The Australian designer behind Google's now-defunct Wave service has shared the key lessons learnt from the innovative but ultimately unsuccessful service. Cameron Adams, now the chief product officer at Canva, has spent 16 years as either a graphics designer or chief designer. During the Above All Human conference in Melbourne, Adams shared the following three key lessons about design: 1. Design it how it works "Every time a conference speaker quotes Steve Jobs, an angel investor loses their wings. Nonetheless here's another one: 'Design it how it works'," Adams says. Back in 2007 Lars Rasmussen, then an engineering manager at Google, contacted Adams about working on a new service called Wave. Wave was launched at the 2009 Google I/O conference in the first YouTube video to run over 10 minutes. It was conceived of as being a feature-rich 'next-generation' email service and received positively, with the launch clip eventually watched over 80 million times. "If you ever have a product that has inerrant flaws launch the way we did -- we gave an 80 minute talk and demoed every single feature," he says. "There was only small problem with Wave, and that was no-one on the team had any idea what Wave should do," According to Adams, design maturity within a company is a spectrum. "At one end, some companies think design is like lipstick. And at the other end, you have companies like Apple that think is design is everything," he says. Google at the time was the former, according to Adams, with the Wave project having 50 engineers, five product managers and him as the sole designer. It led to the absurd situation where engineers added a range of features with no coherent vision for how the overall product would work, while Adams spent three days making sure the drop-shadows looked right. 2. Design is not everything After leaving Google, Adams launched an email design startup called Fluent. "The product itself was a great design... The problem was we forgot about the business.Following an Article in the Sydney Morning Herald, we got 60,000 people trying to use our service," he says. "We flew to San Francisco and spoke to VCs. They were like 'awesome product, but what's your business model?'" It was estimated the service, though solidly designed, would need to raise $5 per user per month to break even. It was a price consumers were unwilling to pay. "We created an experience that was well designed, but didn't move the bar enough to be a great product." 3. Design is cultural Compared to his previous two ventures, Adams says the secret of Canva has been that it has created a design culture, in which design decisions have been delegated throughout the organisation. "The design culture has to be embedded into your company so everyone can make great design decisions. And the best way to do that is to embed it from the top," he says. "Having a holistic design culture throughout your company has been critical to our experience."
Mobile messaging apps such as Whatsapp are killing traditional text messages while multi-screening is going mainstream, according to an Australian Communications and Media Authority. The ACMA paper, titled Six emerging trends in media and communications, attempts to identify disruptive media and communications trends that “strain the effectiveness and efficiency of existing regulatory settings”. Here are the six media and communications trends identified in the report: 1. Communications go over the top Consumers are increasingly rejecting carrier-based phone calls and text messages in favour of apps and online services such as Apple iMessage, Facebook Messenger, Google Hangouts, Snapchat and Microsoft’s Skype. According to the report, revenues from fixed line phone services have collapsed by 34% in five years, from $18.296 billion in 2008 to just $12.045 billion in 2013. Over the same time frame, the number of voice over internet protocol (VOIP) users has surged from 2.1 million to 4.6 million. However, this extra data users has been good news to mobile phone carriers, which have seen their revenues surge from $15.967 billion to $20.014 billion. 2. Consumers build their own links It’s not just the number of communications apps that is booming. Australian consumers are using them with a wider variety of devices, which are connected over a growing number of network technologies. Consumers now regularly switch between fixed-line internet connections, Wi-Fi, mobile broadband and – especially in remote areas – satellite connections, depending on the time of day. The number of devices they use is also increasing, with the number of Australians owning a tablet, laptop and smartphone increasing from 28% in 2013 to 53% in 2014. 3. Wearables are set to boom On top of smartphones, tablets and laptops, the report predicts wearables (including Google Glass, smartwatches and fitness trackers) are set to become increasingly common over the coming years. The report suggests the number of wearables worldwide will grow from 22 million in 2013 to 177 million in 2018. It also predicts that an increase in the number of devices running Google’s Android Wear platform, along with the release of the Apple Watch early next year, will lead this trend to accelerate. 4. Online content is going mainstream The internet is not just disrupting the way we communicate. According to the report, consumers are increasingly viewing a greater number of TV services (including pay TV, broadcast TV, streaming TV and catch-up TV) delivered to a growing number of devices, over a growing number of network technologies. In a typical week, 97% of Australians watch a free-to-air or pay TV service. By contrast, one-in-two Australians have watched online TV over the past six months. This includes professionally produced catch-up or streaming TV services, pirated movies and content from video sites such as YouTube. Meanwhile, people aged between 16 and 24 now watch more TV over the internet than they do from broadcast television services. 5. Multistreaming is now mainstream In many cases, new forms are television are complementing, rather than replacing older ones. The report shows 74% of Australians with internet access regularly watched TV and used the internet at the same time, up 25 percentage points from 2009. It is as high as 89% for people aged 25 to 34. Overall, 71% of people still prefer to watch TV shows and movies on television, compared to on mobile phones (5%), tablets (4%) and computers (29%). Meanwhile, user-generated content is mostly watched on computers (71%) or mobile phones (41%), rather than tablets (17%) and televisions (10%). 6. TV is still the one for news Finally, when it comes to getting the news, the more things change, the more they stay the same. The report shows that 92% of free-to-air or subscription television viewers watched a news or current affairs programs on television in 2014. While newspaper circulation has dived 18% between 2009 and 2013, the drop has been a drop of just 10% from TV over the same time. Image credit: Flickr/alvy Follow StartupSmart on Facebook, Twitter, and LinkedIn.
That Startup Show, the Melbourne-based web series aimed at the startup community, has announced the line-up for the final instalments of its premiere season. The panel of experts for the final four instalments include chief executive of Shoes of Prey Jodie Fox, Chris Ridd from Zero, chief executive of Thankyou Water Daniel Flynn and country manager of Airbnb Sam McDonagh. Hosted by comedian and tech commentator Dan Ilic, the show focuses on the Australian startup ecosystem and the issues facing local entrepreneurs. The aim is to bring together entrepreneurs, incubators, investors and creatives to celebrate all things innovative. Since the pilot episode launched on YouTube in August, the web series has attracted more than 110,000 viewers across Australia, Europe, Asia, Canada and the United States. That Startup Show recently announced funding from angel investor Alan Jones and technology foundry Digital4ge. The capital injection will allow the production to complete the remaining episodes for 2014 and build an online platform. Series co-founder Ahmed Salama told StartupSmart the premiere season was really about validating the concept and the response to the series so far has been overwhelmingly positive. “That’s only going to help us expand and grow even more,” he says. “We’ve got a few exciting things planned for next year. Our vision is to grow this show beyond a show and into a platform to give a voice for startups not just in Australia but around the world. “For us to do that, we have to take it to the next level and mature the show into the platform it can be. We look forward to doing that.” The final four episodes That Startup Show for this season will be filmed live between Monday November 24 and Thursday November 27 at The Savoy Tavern in Melbourne. Tickets are available here. Follow StartupSmart on Facebook, Twitter, and LinkedIn.
Spotify has paid more than $2 billion to the music industry to date, chief executive officer and founder Daniel Ek says. The criticism that Spotify is making money on the backs of artists is upsetting, Ek says, because the startup was founded as the team loved music and thought piracy is killing it. In the last year Spotify has paid $1 billion to artists and songwriters, money that would likely have been lost through piracy if the startup didn’t exist, he says. “The music industry is changing – and we’re proud of our part in that change – but lots of problems have plagued the industry since its inception and continue to exist,” he says. “We’re trying to build a new music economy that works for artists in a way the music industry never was before. And it is working – Spotify is the single biggest driver of growth in the music industry, the number one source of increasing revenue, and the first or second biggest source of overall music revenue in many places.” YouTube lands indie label deal for music streaming service Meanwhile, YouTube’s plans to become a direct competitor of Spotify continue to move forward. It has signed a crucial licensing deal with Merlin for the music streaming service it’s currently working on. Merlin is an agency that represents thousands of independent record labels. Messing with a competitor’s fundraising doesn’t help Venture capitalist Fred Wilson says messing with a competitor’s fundraising is a tactic that has been around since he first entered the VC business. Recently, Uber founder Travis Kalanick admitted he tried to do something similar with Lyft, Uber’s biggest rival. Wilson says not only is it unsavoury and unethical, like the companies that use it, but it’s also ineffective. “If you can’t win in the market on the merits and have to turn to messing with a competitor’s fundraising, what does that tell you about the defensibility and differentiation of a company’s service?” Overnight The Dow Jones Industrial Average is up 1.54 to 17,615.28. The Australian dollar is currently trading at US87 cents. Follow StartupSmart on Facebook, Twitter, and LinkedIn.
Online publishing platform startup Tablo will soon start helping a major publisher find new writing talent. Tablo is a cloud-based e-publishing platform that allows authors and readers to create, share and discover new e-books. The startup has partnered with Momentum, the digital arm of major Australian publishing house Pan Macmillan, to uncover new authors. In November, Tablo will be looking closely at the numbers of readers, followers and overall engagement books on the platform receive and will pass on the five most promising books to Momentum. Tablo founder Ash Davies says as the platform has started to grow the team has noticed that “the best books” on the platform are also the ones with the most engagement. He says the month long competition is very much a test for Tablo and the partnership has the potential to be implemented as an ongoing feature of the platform. “Being an open platform where anyone can create and share their content, good work will naturally be found on the site,” he says. “Already on Tablo we see that readers are most engaged with the best books. So through that engagement we’re able to look at what books are most likely to be a success. “I would love to show you in the next 12 months a host of authors who started on Tablo and have landed publishing deals.” The terms of any potential deals would be negotiated on a case-by-case basis between the author and publisher and Tablo has no plans to be involved in that process. Momentum was not the only publisher that has shown interest in running such a talent search with Tablo, but Davies says it appealed to the startup the most because it’s one of the most innovative publishers in the world. The competition coincides with National Writing Month, an annual event that calls on professional and amateur writers around the world to write a 50,000 word novel during the month of November. “It’s the closest we’ve come to a democratised publishing model,” Davies says. “Incredible musicians have been uncovered on platforms like YouTube and, this month, we’ll be uncovering the next generation of talented writers on Tablo.” Momentum’s publisher Joel Naoum says the partnership is part of the company’s search to find new ways to discover talented authors. “Tablo’s innovative model is a fantastic way for authors to get feedback and build an audience before a manuscript is completed,” he says. “We’re excited about kicking off this new relationship and even more excited about finding the next bestselling author. “ Follow StartupSmart on Facebook, Twitter, and LinkedIn.
YouTube is considering offering paid ad-free subscriptions, according to chief executive officer Susan Wojcicki. The company is in the early stages of exploring new subscription services, Wojcicki told Re/code at the Code/Mobile conference overnight. “YouTube right now is ad-supported, which is great because it has enabled us to scale to a billion users; but there are going to be cases where people are going to say, ‘I don’t want to see the ads, or I want to have a different experience’,” she says. Google X is developing an early disease detection system Google’s research arm, famous for taking ‘moon shots’ and running some of the most ambitious projects in the technology industry, is creating a system for early detection of disease, Wired reports. The system involves ingesting specially “painted” nanoparticles that target various molecular signs of disorder. When they detect such signs of disease they send out signals that will be picked up by wristbands. The early alerts mean potentially deadly ailments could be caught and treated sooner. Facebook beats earning projections, user growth slows Social media giant Facebook released its financial results and for the ninth quarter straight it beat earning projections. Facebook earned $US3.203 billion ($A3.62 billion) in revenue with earnings per share of $US0.43. Total user count grew 2.27% to 1.35 billion monthly users, slower than its 3.125% user growth in the previous quarter. Mobile advertising revenue accounted for 66% of advertising revenue, up from 49% year-on-year. Overnight The Dow Jones Industrial Average is up 187.81 to 17,005.75. The Australian dollar is currently trading at US89 cents.
Media startup Newzulu is looking to the crowd to make breaking news cheaper for large media organisations. The startup, founded in Australia in June 2012, by Alex Hartman and Peter Scarf, is a crowdsourced media platform for the distribution of verified news photos, videos and text. Co-founder and executive chairman Hartman says the nature of news is changing, and sees Newzulu becoming a big part of the traditional wire service. “AP (Associate Press) has 6500 full-time journalists around the world, sitting in bureaus, waiting for things to happen, and we think those days are long gone,” he says. “There’ll still be a place on the global news wire for most of the capabilities of AP, for instance the White House would never allow a crowd-sourced reporter to travel with the president. We feel those agencies have an important role in those local media landscapes. “But with most of the breaking news, we’re using the crowd with 600 editors, to do what 6500 editors would do.” With the proliferation of smartphones, Newzulu says the likelihood of a journalist being the first person to document a breaking news story nowadays is slim. “Breaking news on Twitter, Facebook, YouTube, the pervasiveness of smartphones in pockets is disrupting the media,” he says. “We can harness the power of the crowd to report, not just any news but validated news.” What that means is Newzulu has an editorial department of 50 staff, working around the clock in English and French to validate news submissions from the crowd. Newzulu was founded by Matilda Media, which last year acquired a French startup called Citizenside that was founded in 2006. Citzenside had developed a platform that can “rapidly review and validate” crowdsourced material, detecting if photos have been edited or altered in any way. It’s that platform that enables Newzulu to validate crowdsourced material within 30 minutes of its submission. Contributors are then paid on a case-by-case basis. Last week, Newzulu announced it had entered an agreement to purchase Canadian company Filemobile, a software company that provides solutions to media outlets for the gathering, curation and publishing of user-based content. Its customers include Fox News, Wall Street Journal, USA Today/Garnett, The Weather Network, Hearts TV, iTV, London Live, Network Ten, CTV, CBC and Canadian Geographic. The proposed purchase price – roughly $5 million, will be funded by an upcoming capital raise. “Newzulu and File Mobile will together form the world’s foremost crowdsourced media company,” Hartman says. “The acquisition of Filemobile is consistent with Newzulu’s growth strategy and further strengthens the company’s product solutions and global directory platform.” Follow StartupSmart on Facebook, Twitter, and LinkedIn.
In 2012, the UK’s Sunday Times reported that actor Bruce Willis was going to sue Apple because he was not legally allowed to bequeath his iTunes collection of music to his children. The story turned out to be false (and shockingly bad journalism) but it did start a conversation about what we can, and can’t, do with our digital possessions. It turns out that “possessions” is actually a misnomer. We actually don’t own the music, books and movies we “buy” from Apple and Amazon. As Amazon puts it in its license terms, “Kindle Content is licensed, not sold, to you by the Content Provider”. In other words, we are allowed to read the content but we are not allowed to pass it on. It comes as no surprise then that 93% of Americans surveyed were unaware or misinformed when asked about what digital assets they were able to pass on in the event of their death. But the problems don’t stop there. Relatives of the recently deceased are frequently left with a range of decisions and challenges when it comes to dealing with their online accounts, especially social media. This is not made easier by the fact that every company implements different strategies in dealing with accounts belonging to a deceased user, coupled with the fact that in the UK in 2012 at least, the average user had 26 accounts. In most cases, getting an account shut down requires close family to produce a range of documentation to prove that they have the right to request that the account is terminated. This doesn’t allow for those relatives to get access to the content of the accounts however. Taking a lead in making the process of handling accounts of the deceased simpler, Google has implemented their Inactive Account Manager. This allows anyone to specify what should happen in the event that an account has not been accessed for at least 3 months. Up to 10 people can be notified and the contents of the accounts, including services such as YouTube and Google+, shared with them. Alternatively, the accounts can simply be automatically deleted. Facebook will, on request, “memorialise” a person’s Facebook page. This freezes the page with the same permissions as it had when it was last accessed by the user but will stop the page from being discovered in a search and will not actively promote the page to others. The role of social media in the bereavement process has been the focus of an increasing amount of research. Generally, it is thought that social media can help in the bereavement process, although the persistence of a person’s profile online may make final acceptance of the passing more difficult. An interesting finding has been that when people post on a memorial page, they frequently do so in the present tense as if the person was still alive. In the UK, a survey has found that 36% of people would like their profiles to continue being available online after they die, with a larger proportion of 18-24 year olds preferring this option than over 55s. It doesn’t have to stop there. There are now services which allow you to continue Tweeting after you die using a bot that has studied your tweeting style. Other services allow users to send final messages via Facebook and LinkedIn. Digital estate planning is starting to become more of the norm and people are being prompted to think about what they want done with their digital assets and accounts after they die. This is going to be a significant issue for social media companies in the future. Since Facebook started, about 10-20 million users will have died. This number will increase and eventually overtake the number of living users on the site, by one estimate, in 2060. In one humorous envisioning of the future, Tom Scott has produced a disturbing possibility in his video “Welcome To Life: the singularity, ruined by lawyers”. In it, he describes a corporate sponsored network as a resting place for the digital version of your consciousness, that is, of course, ad sponsored. In this case as with the question today, it is perhaps best for all if your online social presence ends when you do. David Glance does not work for, consult to, own shares in or receive funding from any company or organisation that would benefit from this article, and has no relevant affiliations. This article was originally published on The Conversation. Read the original article.
With all the new mobile devices come the potential new methods for advertisers to keep track of you across all your devices. They are given access through deals done by the large platforms and gatekeepers of your information. Here are a few of the ways the big social media and tech companies are accessing your data and using it for profit. Facebook: It has access to enormous amounts of very personal metadata collected from all of its users, including everything from employment, family, hair colour, friends, travel, home location and many other details. Mined from its users, this information is considered very valuable for advertisers and marketers. Another way Facebook tracks your movements is when you use your Facebook sign-in for other websites. This is also tracked by Facebook. And Facebook owns a number of apps, including WhatsApp and Instagram, that collect your information through your usage of the app. Facebook is large and looking to expand both its platform and ability to track your movements. It will keep purchasing and creating new ways to find and sell your information as this is its greatest income source. Apple: Its main tracking is through your email address and iTunes account, which tracks your credit card data and usage. When you purchase anything through an Apple device or using any Apple system, this information is used so the ads you see are normally reflecting your past activities. Google: When you log in to any Google account, you are then tied into the massive Google network. It also uses an Android mobile operating system which assigns each user a Google Ad ID. Google has many ad products and services such as AdSense, which access your ad identifier and compile the information with all the other YouTube, Gmail, Search and other personal digital history information, irrespective of what device you may be using. So why don’t they have to notify you of the use of your personal information? Because when you sign up to their services, you agree to their terms which include using your personal data as they please for advertising purposes. However, Google is still involved in class-action suits in various states in the US regarding its right to analyse message content and sell byproducts to advertisers. It is argued as beyond the scope of what is intended by the use of personal information. Google maintains it has the right to collect even your most sensitive data as long as it flows across an open Wi-Fi network. Google has been doing a lot more than its lobbyists and executives are disclosing when they are defending their initiatives. They could easily make collection of information for advertising more privacy-friendly if they wanted or were forced to, but at the moment we are at the mercy of the dominant operating system vendors who are not required to do so. Be aware: deals are being struck selling your information As you may have seen in the news recently, Facebook has struck a deal to sell access to your data to MasterCard. It claims it is not your ‘personal data’ but it includes your location, spending, connections and much more. This may not be personal data to some but it still seems very ‘personal’. This is likely the first of many deals to help monetise the ‘free’ Facebook model and seems to be the model for many large platform service providers on the internet. It is likely not to be the last. One thing that is important to remember about all this: it does not matter whether you are using an Android or an iOS device; you can still turn off many of the tracking mechanisms in the menu settings. Yet it still makes one wonder what is left under the ‘personal data’ legal definition anymore.
In a report that is due to be released next month, the OECD has drawn a picture of the state of the world’s digital economy, or at least that of its member countries. The reported data paint a picture of our modern digital life, with growing numbers of people accessing the internet via high speed broadband or wireless on their mobiles, enabling them to take part in social networks and online shopping. The digital citizen Overall, the number of adults in the OECD countries that use the internet increased from 60% in 2005 to 80% in 2013. The gap between young and old varies according to country but in the most advanced economies, up to 95% of young people are now internet users. 70% of them also access the internet at school. Buying products and services online has now become the norm, with 50% of users doing so, and an increasing proportion of that is now via a mobile device. E-Government services were used on average by 35% of individuals and about 80% of businesses. E-Government is defined as people accessing information and submitting completed forms, including tax returns. A particularly interesting set of data showed the degree to which users in a particular country would watch YouTube content from that country. This was highest in Japan where 75% of YouTube views were of Japanese videos, through to the USA where 33% of content viewed was of US origin and Australia where only 8% of views was of Australian content. Unfortunately the data doesn’t tell us where the majority of content Australians watched came from but one can only assume that it was from countries like the US and UK. It seems that being a digital native starts young in most OECD countries. The age of first access to the internet in 2012 ranged from 33% being under 6 in Denmark to the majority of Russians being over 10 years old. Australia, as with many things digital, was somewhere in the middle with the majority of kids being under 9 when they first accessed the internet. The not-so-digital citizen Not all is quite as switched on as it would appear however. In the EU, over 60% of the labour force reported that they had insufficient computer skills they considered necessary to apply for a new job. This included just under 40% of people with a university education. Again in the EU, 30% of internet users cited concerns about security as the reason they wouldn’t buy anything online. Computer use at work also varied dramatically across OECD countries with countries like Russia and Italy reporting over 50% of workers not using a computer at work. This figure was around 26% in the US and as low as 17% in Norway. Digital companies Companies have been slower than individuals to adopt digital ways but they have recently been speeding up. According to the OECD, “It took 15 to 20 years for slightly more than three quarters of enterprises to develop a website, but only a few years for around 30% of businesses to become active on social networks”. In the OECD countries, 94% of businesses have access to broadband, 75% had a website, but only 20% conducted any sales online. The standout country here was New Zealand where 80% of companies purchased goods online and 45% of companies sold goods online. The use of enterprise resource planning tools was lowest in the UK where only 10% of companies used this type of software. Wired (and wireless) countries A key enabler for a digital economy and digital citizens is access to broadband. The main driver here has been access to wireless broadband, principally enabled through the mobile phone. Almost 75% of OECD citizens now have a mobile wireless broadband subscription. In Australia, there has been a radical increase in subscriptions since 2009 where the figure was less than 20%, to now where there are more subscriptions than inhabitants. Australia now has the second highest wireless broadband usage of all OECD countries. Fixed, or wired, broadband subscriptions in OECD countries tell a different story. Korea leads the world with over 70% of fixed broadband subscribers having speeds above 10 Mbps. The USA is over 30% but Australia is down near the bottom of the list at 10%. The Digital Economy The impact of information and communication technologies (ICT) on the economy is huge. ICT companies spend more on the research and development than the rest of the economy and across the OECD productivity in IT companies is about 60% higher than the rest. Other analyses have estimated that the impact of wireless broaband on the Australian economy has been around $34 billion a year. As countries continue to look for ways of boosting their economies, investing in productivity and innovation through information technologies seems the most feasible way of achieving this. This is especially true for countries like Australia where the reliance on mining is not sustainable. This article was originally published at The Conversation. Follow StartupSmart on Facebook, Twitter, and LinkedIn.
'Bendgate' tests: Just 31 kg of pressure to deform an Apple iPhone 6, compared to 68 kg for Samsung Galaxy Note 39:37PM | Monday, 29 September
It takes significantly less pressure to bend an Apple iPhone 6 than most other smartphones, according to tests conducted by US consumer website Consumer Reports. The results come after claims on social media and online message boards that the company’s latest flagship smartphones can be easily bent went viral. Following reports on social media about iPhone 6 and iPhone 6 Plus phones being bent in users’ pockets, YouTube user Lewis Hilsenteger posted a series of videos demonstrating how easily the device can be bent with human hands. The videos appear to show that applying pressure on the back of an iPhone 6 Plus at a specific spot near the volume controls while at the same time pushing downwards on the edges of the screen can cause the device to first warp and then break. Consumer Reports responded by testing how much pressure it takes to break the iPhone 6, although with the pressure applied across the middle of the device rather than in the specific spot demonstrated in Hilsenteger’s videos. The report notes that the iPhone 6 bends at 70 pounds (or 31 kilograms) of pressure and breaks at 100 pounds (45 kg), while the iPhone 6 Plus bends at 90 pounds (40.8 kg) and breaks at 110 pounds (49.8 kg). This is significantly less than the 130 pounds (58.9 kg) required to bend the iPhone 5 or 150 pounds (68 kg) for Samsung’s Galaxy Note 3. For its part, Apple is claiming just nine users have complained about their device bending within the first six days of the product’s release, although the bending phenomena was noticed by Wired in its review of the device. This story originally appeared on SmartCompany..
Online web series That Startup Show has been shortlisted for the Best Innovation Award at the 2014 Online Video Awards, as its creators negotiate with possible distributors. The second episode of the web series was released on Wednesday and looks to build on the success of the pilot. The first episode, released on YouTube in August has had over 36,000 views with a global reach across Asia, Canada and the USA. That Startup Show co-producer Sally Gatenby says the team was negotiating with a number of possible distributors, including TV. “We’re looking at both traditional and online,” she says. “Given the amount of views we’ve had in a short amount of time, we’re looking forward to seeing how we can leverage that and reach a larger audience.” Episode two, which you can (and should!) watch below, features Oxygen Ventures general manager and investment director Ilya Frolov, IntelligenceBank co-founder Tessa Court, and AngelCube co-founder and lead investor Adrian Stone. They, along with the host, comedian and tech commentator Dan Ilic examine the Australian venture capital landscape, the perceived lack of funds in Australia, and examines why “bizarre” innovations like Yo manage to raise capital. “We’re really happy with how the episode has come across,” Gatenby says. “We really wanted to demystify the role of venture capital in Australia.” Show creator Anna Reeves, a former business affairs manager for cult TV show Rockwiz in its early seasons is thrilled with how That Startup Show has been received so far. “For us, it’s also about actively engaging our audience on this journey in a unique a fun way, which adds vaue and foster connections with the amazing startup culture we have in Australia,” she says. “That’s actually what we love most about it.” That Startup Show episode three and four will be filmed back-to-back in late October as part of StartupAus’ Startup Spring Festival. Tickets are available at That Startup Show’s Eventbrite page. Follow StartupSmart on Facebook, Twitter, and LinkedIn.
E-commerce giant Amazon has splashed out, paying close to $US1 billion ($A107 billion) for live video gaming platform Twitch. Amazon said on Monday it will pay $US970 million in cash for the platform, which had previously been rumoured to have fallen into the hands of Google. The deal is expected to close by the end of this year. “Broadcasting and watching gameplay is a global phenomenon and Twitch has built a platform that brings together tens of millions of people who watch billions of minutes of games each month —from The International, to breaking the world record for Mario, to gaming conferences like E3. And, amazingly, Twitch is only three years old,” said Amazon founder and chief executive Jeff Bezos in a statement. “Like Twitch, we obsess over customers and like to think differently, and we look forward to learning from them and helping them move even faster to build new services for the gaming community.” Twitch chief executive Emmett Shear said in the same statement the acquisition will allow it to “create tools and services faster than we could have independently”. “This change will mean great things for our community, and will let us bring Twitch to even more people around the world,” he said. So what is Twitch and why did Amazon fork out the big bucks to purchase it? Here’s five things you need to know about the platform. 1. Twitch allows gamers to live stream their gameplay Twitch enables game lovers to broadcast their gameplay sessions on PC, Xbox One or PlayStation 4 to viewers online, essentially turning what was once a solitary pursuit into a spectator sport. Users typically see the screen of the person playing the game, as well as a video feed of the player’s face and a window that allows they to chat with the player and other viewers. 2. It is used by millions of gamers Twitch has more than 50 million monthly active users and more than 1.1 million members who broadcast videos each month. In a typical month, Twitch users will watch more than 16 million minutes of gameplay. The platform has grown exponentially since it was launched in June 2011 with 3.2 million active users. 3. The platform started out as something called Justin.tv Twitch was founded by Justin Kan and Emmett Shear, who also co-founded Justin.tv, one of the first websites to host livestreaming user-generated video. Twitch was born as one part of Justin.tv, which the duo launched in 2007 and allowed users to broadcast their own video live streams. But Business Insider reports Twitch soon took over Justin.tv, so much so that Justin.tv changed its name to Twitch in February this year. Justin.tv officially closed earlier this month, with Twitch becoming the business’ sole focus. 4. Twitch allows advertising As with most other online social platforms, Twitch does share advertising revenue with those who broadcast their videos on the platform. And there is little doubt the advertising potential in the platform is at least part of Amazon’s attraction. According to the New York Times, most Twitch broadcasters, which can include businesses and content publishers, currently earn very little from the platform, although there are some said to be earning more than six figures a year. 5. It may expand to include live concerts in the future While Twitch’s users are dedicated gamers, the platform has experimented with live music concerts, raising the possibility of the platform morphing into a live equivalent of YouTube. In July this year, Twitch hosting a free broadcast of a concert by musician Steve Aoki. According to The Verge, Twitch said at the time it had received feedback that 80% of its users would be interested in watching live concerts. This article first appeared on SmartCompany.
China could have a new homegrown operating system by October, to take on imports Microsoft, Google and Apple. The US and China have had a number of disputes regarding cyber security in recent months. The operating system would first appear on desktop devices, before being extended to smartphone and other mobile devices, the head of an official OS development alliance, Ni Guangnan, says. Ni says he hopes the Chinese-made software would be able to replace desktop operating systems within one to two years and mobile operating systems within three to five years. Coin apologises to customers Connected credit card startup Coin issued an apology to customers on the weekend after mishandling the announcement of a product delay. The San-Francisco based startup was criticised last week after revealing, after months of ambiguity, it would be delaying the launch of its connected credit card and replacing it with a beta program in which its 10,000 pre-order customers could opt in to receive a prototype. They would be required to pay $30 to upgrade to the finished product when it launched. Coin reversed its stance and the beta program will now be free. It apologised to its users for a “lack of transparency and clarity” in its communications. Facebook most popular app in US In comScore’s latest mobile app report, which tracks the 25 most popular smartphone apps in the US, Facebook leads the way by a considerable margin. The Facebook app had 115.4 million US unique visitors over the age of eighteen in June 2014, with YouTube finishing in second with 83.4 million. The top subscription app is Netflix with 28 million unique visitors. Overnight The Dow Jones Industrial Average is down 38.27 to 17,001.22. The Australian dollar is currently trading at US93 cents.
Google is rolling out a number of new Android app promotion features across its Google Search, the Google Display and YouTube ad networks targeted at app developers. For developers, Google now allows developers to promote their app through its ad networks, with the ads only appearing for users who haven’t downloaded the app from the Google Play app store. Developers can also embed deep links into content in their apps from ads on Google websites, with the ads only appearing for users that have previously installed the apps. The deep linking within apps mirrors a feature introduced by Twitter in January. In an official blog post, Google’s vice president of AdWords product management, Jerry Dischler, said app developers such as LINE, Zoopla and Booking.com have already signed up for the service. “Here’s how it works: let’s say someone has the Booking.com app installed on their phone and searches for “San Francisco Hotels” on Google.com; now they can go directly to the specific page in the Booking.com app that shows listings for hotels in San Francisco,” said Dischler. App downloads through the Google Play store that follow a user clicking on an ad will show up as a conversion in AdWords without any additional setup. This article originally appeared on SmartCompany.
Google has been working to overhaul its Web services so it can legally allow children to use them, The Information reports. It’s looking at features that include a dashboard for parents to oversee their kids’ activities, a child-safe version of YouTube and requiring people who sign up for a Google account on Android devices to share their age. The effort is being driven by Google’s desire to find new ways to expand its user base. Tumblr partner will now scan photos for clues about brand affiliation Yahoo-owned Tumblr has inked a deal with Ditto Labs, a company that analyses photos on social media for brand related data. The deal will see Tumblr start to search through all the images on the site looking for clues about the brand affiliations of users. Tumblr head of business development T.R Newcomb says the company isn’t planning on doing anything ad-related with that data, rather it will be available to advertisers who want to understand how they are perceived on the platform. US nuclear regulatory commission hacked In the last three years, United States Nuclear Regulatory Commission computers have been hacked by foreigners twice and an unidentifiable individual once, according to an internal investigation, Nextgov reports. One incident involved emails sent to about 215 NRC employees in a phishing attempt which took users to a cloud-based Google spreadsheet. Twelve employees fell for the attempt. The IG Cyber Crime Unit was able to track the person who set up the spreadsheet to a foreign country. Overnight The Dow Jones Industrial Average is up 175.83 to 16,838.74. The Australian dollar is currently trading at US93 cents.
When Google+ launched in 2011, it enacted the ‘real name’ policy in order to prevent spam, trolling and to try to give users more confidence to connect with new or other people. So what went wrong with this policy? Google loosened restrictions on real name requirements Last year there was outrage by YouTube users when Google implemented the policy which forced YouTube users to sign up for a Google+ account in order to post comments. It was done to try to crack down on spam comments, trolling and low quality posts. This change upset so many users that they filed a petition on Change.org to try to force Google+ to reconsider its decision. In an effort to try to appease, Google+ has been loosening its restrictions on the Google+ real names policy over the past few years by allowing maiden names and nicknames to be included but still displaying the ‘real’ names next to it. But it was still not enough In the last few weeks, Google+ has now caved in to all the complaints and requests to allow multiple or fake names. They are apologizing, stating that the original policy was confusing and it excluded some people who wanted to use Google+ without including their real names. There was a lot of controversy when this was required as it meant that people could not post comments and use the internet anonymously. There was support for this. And there were complaints. A lot of complaints. The only restriction Google has put on this ability to change your name on Google+ is that once you make a change to your profile name it is locked for three months, so you cannot change it multiple times during the period. Google+ also made it clear that if you impersonate someone else, they will suspend your profile. What does it all mean now? Users can change their name by clicking their existing username while they are in their Google+ profile. You just select Profile from the drop-down menu in the upper left corner, click on your name and enter your ‘preferred’ name. It’s that easy. When you change your username on Google+, it also changes your ID on the other Google products such as Gmail and YouTube. What this means now is that people are now permitted to use fake names, nicknames, pseudonyms, etc on Google+ and YouTube users can now again comment anonymously. And now the trolls can come out to play…
That Start Up Show, the Australian startup and entrepreneurial web series, has announced the line-up of its first panel, including Alan Noble (#StartupAUS, Google Australia), Bronwen Clune (editor, StartupSmart) and Seb Eckersley-Maslin (BlueChilli). That Start Up Show will focus on the fast-growing Australian entrepreneurial boom and the culture that surrounds it. This unique series brings together businesses, creatives, startups, VCs, capital, incubators and entrepreneurs to the public on a 6-month journey exploring the ups and downs of being a startup. The series will be filmed once a month commencing with a special launch event on Thursday 31 July. The series’ first episode tackles ‘What the BLEEP is a start up?’, with the panel discussing why this definition is important to make in light of the federal government’s planned Entrepreneurs' Infrastructure Program for startups. The VIP Ticket offer sold out quickly, and demand for Launch Tickets has been so strong that more tickets were released this week. Episode one films Thursday 31 July at The Savoy Hotel and the edited show will be released on YouTube a week later. “The response has been so great we’ve had to release more tickets for the first show, which speaks to the startup community’s interest in a show like this for Australia,” says Sally Gatenby, co-producer of That Start Up Show. A special appearance by Silicon Valley tech commentator Rambotia Jones has been confirmed, with more international guests arriving for the 6-month season. WHERE: Back Bar - The Savoy Tavern, 677 Bourke Street, Melbourne VIC 3000 WHEN: Thursday 31 July, Doors Open 6pm, Show Starts 7pm LINKS: www.thatstartupshow.tv StartupSmart is a media partner.
Google has announced a surprising end to its controversial “Real Name” policy with a contrite post on Google+, telling users that there are “no more restrictions” on the names people can use. This is a dramatic change in policy for the company which suspended users en masse in 2011 for using pseudonyms – an event that users have since described as The Nymwars. The policy had been criticised since for being capriciously enforced, allowing celebrities such as American musician Soulja Boy (real name DeAndre Cortez Way) to use a pseudonym on the network, but ignoring users who wanted to do the same. Some users who used their real name on the social network even ran afoul of Google because their names did not fit the assumptions that Google employees made about about what counts as a real name. Technology writer Stilgherrian and reporter Violet Blue have both documented their problems with Google’s name policing wrongly affecting them, even though they used their real names. The policy became even more vexed in recent months, as Google integrated Google+ with Android, Gmail and YouTube, where users expected support for pseudonyms. Although some users hoped that Google+’s real names would fix YouTube’s nasty comment ecosystem, it became a controversial change for many YouTube users. Why does this change matter? The change to Google’s policy is important because it shows a change in attitude towards rights of users online. Vint Cerf, a senior executive at Google, had argued that “anonymity and pseudonymity are perfectly reasonable under some situations", especially where using a real name could endanger a user. The new policy should bring Google into line with the Australian Privacy Principles for Anonymity and Pseudonymity announced by the Office of the Australian Information Commissioner (OAIC) this year. While we might normally consider names and pseudonyms purely as markers of our identity, the OAIC argues that anonymity and pseudonymity are important privacy concepts that allow people to have greater control over their personal information. Why are pseudonyms so contentious? Letting people adopt a pseudonym or participate anonymously gives users a freedom to participate without fear of retribution. Academics call this disinhibition. The freedom from restraint that anonymity brings isn’t a particularly new concern. In the 1970s Johnny Carson told The New Yorker that he couldn’t bear citizen’s band (CB) radio: [..] all those sick anonymous maniacs shooting off their mouths. Similarly, writers have told stories of morality and anonymity since Plato’s Republic and the Ring of Gyges which grants its wearer the power to become invisible, similar to the ring in Tolkien’s The Lord of the Rings. This freedom can be valuable for people at risk of harm, as it can allow them to seek support or to participate in online communities without fear of being stalked or persecuted. Similarly, lesbian, gay and transgender users at risk of discrimination can participate online without being publicly outed. It can also allow people the freedom to express themselves without endangering their relationships with friends and colleagues. Employees even risk retribution when their employers perceive that their online behaviour reflects on their workplace. US Supreme Court Justice John Paul Stevens argued that anonymity is protected as part of their right to free speech as it can “protect unpopular individuals from retaliation — and their ideas from suppression”. The problem with anonymity The catch is that this freedom also empowers people who wish to hurt and harass others. “Trolls” can operate anonymously because it can free them from responsibility for their actions. This becomes particularly problematic when anonymous or pseudonymous users threaten people with harm. A number of women have written about the bullying and violent threats they regularly experience at the hands of anonymous trolls. In some moderated online environments, users are protected from these kinds of speech by the thankless work of comment moderators who help to manage online communities. Ultimately, Google+’s new policy will empower people by letting them participate on the network with greater control over the identity they use. This will help trolls and new participants alike. It falls to Google and its team of moderators to make sure that the network remains a safe place for users. Google’s policy change shows that the company has become responsive to user concerns. We should consider that for many websites, creating an environment where users are free to participate, and free from harm is a difficult affair. As for The Conversation, it still favours people registering with their real name as part of its aim for transparency in any debate. This article originally appeared on The Conversation.
YouTube has followed in the footsteps of Netflix and is now publicly shaming internet providers who provide slow video. When videos have trouble buffering, blur or won’t play at all, YouTube offers a new service which allows them to find out why. It takes you to a new Google website which displays video playback quality for internet service providers in your area. Information gathered by NSA on ordinary internet users far outweighs specific targets Nine out of 10 account holders found in a large cache of conversations intercepted by the NSA were not the intended surveillance targets, according to the results of a four month-investigation by the Washington Post. The investigation reviewed roughly 160,000 intercepted email and instant message conversations and included medical records sent from one family member to another, resumes from job hunters and academic transcripts of schoolchildren. Facebook experiments had little oversight Until recently, Facebook’s Data Science group operated with few boundaries, a former member of the team has told the Wall Street Journal. At a university, researchers normally have to rely on consent from participants to conduct studies. Facebook relied on its Terms of Service, which now say that user data may be used for research. Former Facebook data scientist Andrew Ledvina recalled a minor experiment in which he and a product manager ran a test without telling anyone else at the company. Overnight The Dow Jones Industrial Average is up 92.02 to 17,068.26. The Australian dollar is currently trading at US94 cents.