Leadership

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Employees horsing around when they should be off and racing

11:59PM | Monday, 4 November 2013 | Taskmaster

With the Melbourne Cup Day come the sickies that stop a nation. Here’s what you need to do

Legal matters  | Leadership  | Managing people

Co-working spaces launched to cater for traditional industries and older entrepreneurs

11:06PM | Monday, 4 November 2013 | Rose Powell

Two new co-working spaces have opened in Melbourne in another sign that co-working is here to stay and is expanding beyond the tech start-up community.

 | Workspace  | Sole trader

Best of the web reads: Pick your work battles

11:00AM | Friday, 1 November 2013 | Gavin Lower

Everyone has an issue at work that bothers them. But how to address it? And is it worth making a big deal about?

 | Leadership  | Management  | Managing people

The word a person uses is usually not what they mean... but can you decipher the real message?

10:14PM | Wednesday, 30 October 2013 | Greg Ferrett

On September 13th 2013 Voyager I became the first manmade object to leave the solar system. The inscribed messages are an important reminder that what humans say isn’t always what they mean.

 | Sales and marketing  | Sales  | Leadership  | Mentor  | Managing people  | Greg Ferrett

How to deal with five types of customer who can drive a founder crazy

10:00AM | Wednesday, 23 October 2013 | Rose Powell

One of the great challenges you'll face in starting a business is being confronted by angry customers. Here are five common types of difficult customers and how to deal with them.

 | Leadership  | Management

Co-working could be key to boosting Australian productivity

10:52PM | Tuesday, 22 October 2013 | Rose Powell

Co-working just got a bit of political clout, with a new report finding distributed working is a productivity measure that would boost local economies, workforce participation, and ongoing government spending around congestion issues.

 | Leadership  | Management

The culture you get is the one you incentivise

10:45PM | Friday, 18 October 2013 | Taskmaster

If you have employees, here’s an essential question for you to ponder: What culture are you encouraging in your business?

 | Leadership  | Managing people

Hardware hacker and his Lego car en route to Melbourne start-up scene

10:20PM | Wednesday, 16 October 2013 | Rose Powell

An ambitious plan to bring a young hardware hacker and his air-powered car made entirely of Lego from Romania to the Melbourne start-up scene is set to take flight with a sponsor found and visas granted.

 | Leadership

How to hire the right people for your start-up

10:36PM | Monday, 14 October 2013 | Michael Hansen

We all know about the ‘war for talent’ and the importance of getting the right people to join your team, but in a start-up it can make all the difference between whether you succeed or fail.

 | Leadership  | Mentor  | How to hire staff  | Michael Folmer Hansen

Urgent reform needed for Australia to capitalise on the coming tech start-up boom

10:26PM | Monday, 14 October 2013 | Rose Powell

Entrepreneurs and government officials will gather this week in Melbourne for the Australian Internet Governance Forum, which is set to include a panel discussion on how to develop Australia’s entrepreneurial ecosystem.

 | Technology  | Leadership  | Management

The five ways highly successful entrepreneurs start their day

10:01PM | Friday, 11 October 2013 | Yolanda Redrup

Some of Australia’s most successful entrepreneurs reveal how they get their mornings off to a productive start.

 | Leadership  | Management  | Sole trader

Sydney Swans set to sign Buddy Franklin: What to do when a key position team member is poached

10:55PM | Wednesday, 2 October 2013 | Yolanda Redrup

Hawthorn Football Club looks set to be left reeling from the loss of key forward Lance ‘Buddy’ Franklin, as late yesterday it was revealed the star is set to sign with the Sydney Swans.

 | Leadership  | Management  | Managing people  | How to hire staff

What I’ve learnt about outsourcing

9:49PM | Wednesday, 25 September 2013 | Rebekah Campbell

Outsourcing remains a controversial topic and it seems everyone holds a different opinion. Here are my experiences with sending tasks offshore – both good and bad.

 | Leadership  | Mentor  | Managing people  | How to hire staff  | Rebekah Campbell

Six morning habits that will make your day

9:36AM | Tuesday, 24 September 2013 | Amanda Jesnoewski

Starting the morning well can completely change your day. Here are six easy ways to ensure you get up on the right side of the bed each morning.

 | Management  | Mentor  | Sole trader  | Amanda Jesnoewski

The BlackBerry Messenger fiasco: How not to handle a major product launch

9:09PM | Monday, 23 September 2013 | Taskmaster

Over the weekend, BlackBerry attempted to roll out a version of its messaging app for Android and Apple. What happened next is a case study in how not to handle a major product launch.

 | Marketing  | Growth  | Growth Strategy  | Sales and marketing  | Technology  | Leadership  | Management

Kick a goal on staff morale: Organise a grand final barbecue for your workplace

9:21PM | Wednesday, 18 September 2013 | Taskmaster

Well, we’re getting to the business end of September. It’s time to give your workplace morale a seasonal boost.

 | Leadership  | Managing people

Postmates chief tells customer to “f-ck off”: Four lessons in responding to customer complaints

9:00PM | Tuesday, 17 September 2013 | Yolanda Redrup

In business, customer service is key to keeping customers and building the business, but one chief executive in the United States forgot a cardinal rule of customer service – never swear at your customers.

 | Leadership  | Management  | Managing people

Top four tips for effectively hiring and managing outsourced workers

9:00AM | Tuesday, 17 September 2013 | Rose Powell

Matt Cooper, vice president of international and enterprise at oDesk, shares advice on how to hire and manage outsourced workers in advance of his appearance at the Startup Spring Festival.

 | Legal matters  | Leadership  | Managing people

How to get out of a contract

9:57PM | Monday, 16 September 2013 | Lachlan McKnight

You can’t just walk away from a binding legal contract, but there are some useful strategies to keep in mind when navigating this tricky path.

 | Legal matters  | Leadership  | Management  | Mentor  | Lachlan McKnight

The pros and cons of rewarding your staff

9:49PM | Monday, 16 September 2013 | Trevor Jenkins

A good reward system is an excellent way to show your staff that you are noticing their work and that you really do appreciate it when they go above and beyond what is expected for their regular pay check.

 | Leadership  | Management  | Mentor  | Managing people  | Trevor Jenkins
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