What I’ve learnt about outsourcing

9:49PM | Wednesday, 25 September 2013 | Rebekah Campbell

Outsourcing remains a controversial topic and it seems everyone holds a different opinion. Here are my experiences with sending tasks offshore – both good and bad.

Leadership  | Mentor  | Managing people  | How to hire staff  | Rebekah Campbell

Six morning habits that will make your day

9:36AM | Tuesday, 24 September 2013 | Amanda Jesnoewski

Starting the morning well can completely change your day. Here are six easy ways to ensure you get up on the right side of the bed each morning.

 | Management  | Mentor  | Sole trader  | Amanda Jesnoewski

The BlackBerry Messenger fiasco: How not to handle a major product launch

9:09PM | Monday, 23 September 2013 | Taskmaster

Over the weekend, BlackBerry attempted to roll out a version of its messaging app for Android and Apple. What happened next is a case study in how not to handle a major product launch.

 | Marketing  | Growth  | Growth Strategy  | Sales and marketing  | Technology  | Leadership  | Management

Kick a goal on staff morale: Organise a grand final barbecue for your workplace

9:21PM | Wednesday, 18 September 2013 | Taskmaster

Well, we’re getting to the business end of September. It’s time to give your workplace morale a seasonal boost.

 | Leadership  | Managing people

Postmates chief tells customer to “f-ck off”: Four lessons in responding to customer complaints

9:00PM | Tuesday, 17 September 2013 | Yolanda Redrup

In business, customer service is key to keeping customers and building the business, but one chief executive in the United States forgot a cardinal rule of customer service – never swear at your customers.

 | Leadership  | Management  | Managing people

Top four tips for effectively hiring and managing outsourced workers

9:00AM | Tuesday, 17 September 2013 | Rose Powell

Matt Cooper, vice president of international and enterprise at oDesk, shares advice on how to hire and manage outsourced workers in advance of his appearance at the Startup Spring Festival.

 | Legal matters  | Leadership  | Managing people

How to get out of a contract

9:57PM | Monday, 16 September 2013 | Lachlan McKnight

You can’t just walk away from a binding legal contract, but there are some useful strategies to keep in mind when navigating this tricky path.

 | Legal matters  | Leadership  | Management  | Mentor  | Lachlan McKnight

The pros and cons of rewarding your staff

9:49PM | Monday, 16 September 2013 | Trevor Jenkins

A good reward system is an excellent way to show your staff that you are noticing their work and that you really do appreciate it when they go above and beyond what is expected for their regular pay check.

 | Leadership  | Management  | Mentor  | Managing people  | Trevor Jenkins

Decide now whether you’re closing over Christmas and New Year

9:46PM | Tuesday, 10 September 2013 | Taskmaster

Are you planning to close your business for a week during Christmas or in January? If you haven’t really thought about it, here are four good reasons why you should make the decision now.

 | Planning  | Business planning  | Leadership  | Management  | Managing people

Do you run your business or does it run you?

9:02AM | Tuesday, 10 September 2013 | Amanda Jesnoewski

One of the risks of running a business, especially as a soloist, is that it will take over your life. Here are four key ways to mitigate the risks.

 | Leadership  | Management  | Mentor  | Sole trader  | Amanda Jesnoewski

Four things to look out for with commercial lease agreements

9:54PM | Monday, 9 September 2013 | Lachlan McKnight

Last week, Tom O’Brien wrote about six important issues to consider when negotiating your first commercial lease. This week we’ll go into a bit more detail on commercial lease agreements, setting out a number of document specific clauses to keep an eye out for.

 | Legal matters  | Leadership  | Mentor  | Workspace  | Lachlan McKnight

Two key lessons from the federal election

9:39PM | Monday, 9 September 2013 | Taskmaster

Over the weekend, your humble correspondent went to the local school hall in Parts Unknown and filled in all 97 boxes below the line on the Senate voting form. Here are two key lessons from the experience.

 | Leadership  | Management  | Government and Regulation

Online marketplace platform launches for those seeking short-term office or retail space

9:00PM | Monday, 9 September 2013 | Rose Powell

An online marketplace to connect those seeking short-term commercial space has launched out of beta this week.

 | Leadership  | Workspace

Three things to remember when picking the right start-up team

9:58PM | Thursday, 5 September 2013 | Marc Peskett

Building your start-up team is one of the biggest decisions that you will make. Here’s how to do it right.

 | Leadership  | Mentor  | How to hire staff  | Marc Peskett

Four tips to become more authentic in business

9:43AM | Tuesday, 3 September 2013 | Amanda Jesnoewski

In business, nobody wants to deal with a phoney. Here are four tips on staying true to what you really stand for.

 | Leadership  | Management  | Mentor  | Sole trader  | Amanda Jesnoewski

Product liability and start-ups: How to protect yourself

9:31PM | Monday, 2 September 2013 | Lachlan McKnight

Product liability is a potential minefield for careless start-ups and small businesses. However, there are some simple ways you can minimise the legal risks.

 | Legal matters  | Leadership

Allow your staff to be entrepreneurial

8:39PM | Friday, 30 August 2013 | Taskmaster

As your humble correspondent has mentioned in the past, you should aim for a diverse workforce and never be afraid to hire the best person for the job. Now it's time to take the next step.

 | Growth  | Growth Strategy  | Leadership  | Management  | Managing people

Diversity in the workplace: Don’t hire clones of yourself

8:33PM | Thursday, 29 August 2013 | Taskmaster

Dare, if you will, to imagine this nightmare scenario. It’s an office – a Taskmaster Tower – full of Taskmaster clones.

 | Legal matters  | Leadership  | Managing people  | How to hire staff

Follow the Hird: Business lessons from the Essendon supplements scandal

8:20PM | Thursday, 29 August 2013 | Jason Rose

From a crisis management point of view, AFL coach James Hird’s handling of the recent Essendon supplements scandal has been fascinating. Here’s a key crisis management lesson you can apply to your business.

 | Leadership  | Management  | Mentor  | Jason Rose

Apple tries to trademark “start-up” in Australia: Time to stand up to patent trolls and intellectual property bullies

8:33PM | Wednesday, 28 August 2013 | Taskmaster

There are some things in life your humble correspondent just can’t stand. An intellectual property bully is high on the list.

 | Legal matters  | Technology  | Leadership  | Management  | Managing people  | Government and Regulation