Look at recurring revenue

6:00AM | Wednesday, 6 June 2012 | Taskmaster

One of the worst things that can happen in business is that your customers become one-offs. They buy, then they’re gone. So think outside the square in order to generate recurring revenue.

Sales and marketing  | Sales  | Leadership

DealsDirect flags further acquisitions under new CEO

6:36PM | Monday, 4 June 2012 | Michelle Hammond

Online department store DealsDirect has flagged further start-up acquisitions, after appointing former Centrebet boss Michael McRitchie as its new chief executive, with Linda Barrett named as head of buying.

 | Growth  | Growth Strategy  | Buy a business  | Leadership  | How to hire staff

Avoiding the legal glare when moonlighting

6:22PM | Monday, 4 June 2012 | Michelle Hammond

Many entrepreneurs plan or even launch their next venture before they leave their old job. However, non-disclosure agreements and workplace codes of conduct can make moonlighting legally risky. BY MICHELLE HAMMOND.

 | Planning  | Business planning  | Legal matters  | Leadership

Business groups voice dismay over minimum wage increase

6:00AM | Monday, 4 June 2012 | Michelle Hammond

Industry groups have slammed the decision by Fair Work Australia to increase the national minimum wage by $17.10 a week, warning it will impose a major burden on small businesses.

 | Legal matters  | Financing a business  | Cashflow  | Leadership

Online retailers struggle to find skilled eCommerce staff: Report

6:18PM | Friday, 1 June 2012 | Michelle Hammond

Australian retailers are keen to invest in their digital and online strategies, new findings show, but are struggling to find experienced, senior operation staff who fully understand eCommerce.

 | Technology  | Websites  | Leadership  | Managing people  | How to hire staff

NSW Opposition introduces small business commissioner bill

6:13PM | Friday, 1 June 2012 | Michelle Hammond

The NSW Opposition has introduced a bill to give the state’s small business commissioner “real teeth”, amid criticism that the role at state and federal levels is virtually meaningless.

 | Planning  | Business planning  | Legal matters  | Leadership

Business licences in Victoria

6:00AM | Friday, 1 June 2012 | Andrew Sadauskas

Does your start-up have all the business licences you need? Do you comply with all the relevant state government regulations?

 | Legal matters  | Leadership

Subway franchisee accused of underpaying workers more than $50,000

5:50PM | Thursday, 31 May 2012 | Michelle Hammond

A Subway franchisee is in hot water for allegedly underpaying 11 staff by more than $50,000, with an industry expert warning that franchisors should ensure their franchisees receive proper legal information.

 | Legal matters  | Franchising  | Becoming a franchisor  | Becoming a franchisee  | Leadership

Research your rivals at lunch

5:00AM | Thursday, 31 May 2012 | Taskmaster

The long lunch with an important customer is one of my favourite business weapons. Not only is it a perfect way to get out of the office, it’s also a great way to get some real market intelligence.

 | Leadership  | Managing people

goCatch settles rift with NSW Taxi Council

5:26PM | Wednesday, 30 May 2012 | Michelle Hammond

The co-founder of taxi app goCatch says the start-up has settled its differences with the NSW Taxi Council, almost one year after the council said the app compromises passenger safety.

 | Growth  | Growth Strategy  | Legal matters  | Leadership

Employers urged to be open-minded about company culture

5:22PM | Wednesday, 30 May 2012 | Michelle Hammond

Start-ups should remain open-minded with regard to piercings and tattoos among potential employees, experts say, or risk becoming too rigid in their culture and customer interactions.

 | Planning  | Business planning  | Leadership  | How to hire staff

Company director banned for 15 years after duping retirees

5:44PM | Wednesday, 30 May 2012 | Patrick Stafford

The ACCC has fined and banned a company director who fleeced elderly investors out of thousands of dollars.

 | Legal matters  | Leadership

Start thinking about performance reviews

5:00AM | Wednesday, 30 May 2012 | Taskmaster

Instead of thinking of performance reviews as a chore, think of it as the time to have a big-picture chat about an employee’s career.

 | Leadership  | Managing people

Google tax bill prompts call for local IP development boost

5:00PM | Monday, 28 May 2012 | Michelle Hammond

Creating more R&D incentives and improving capital markets have been cited as potential drivers of intellectual property and tax revenue in Australia, in the wake of revelations of Google Australia’s modest tax bill.

 | Financing a business  | Tax  | Leadership  | Intellectual property

ACCC guide reveals do’s and don’ts of carbon price claims

5:50PM | Monday, 28 May 2012 | Michelle Hammond

Start-ups now have no excuse for breaking the rules with regard to the carbon tax, after the competition watchdog launched an updated guide and a series of videos on carbon price claims.

 | Planning  | Business planning  | Legal matters  | Leadership

The National Business Name Register: All you need to know

5:10PM | Monday, 28 May 2012 | Oliver Milman

The introduction of the Business Name Register has significantly changed how business names are registered. StartupSmart examines what this means for your business. BY OLIVER MILMAN.

 | Legal matters  | Leadership

AOL squatter serves as reminder for moonlighting entrepreneurs

5:21PM | Friday, 25 May 2012 | Michelle Hammond

Entrepreneurs are being urged to be wary of using employers’ time and resources to pursue other business interests, after a young entrepreneur spent two months living at AOL before being detected.

 | Growth  | Legal matters  | Leadership  | Business advice and education

Small firms beat larger rivals in work-life balance health: Report

5:31AM | Friday, 25 May 2012 | Michelle Hammond

Small businesses are more likely to have a healthy work-life balance than their larger counterparts, but 60% of employees are still working harder and longer hours than two years ago.

 | Planning  | Business planning  | Leadership  | Managing people

RBA first small business finance roundtable finds SMEs hit hardest by financial crisis

5:36PM | Thursday, 24 May 2012 | Cara Waters

The Reserve Bank hosted its first small business finance roundtable on Tuesday, with the aim of better understanding how the small business sector is financed.

 | Legal matters  | Financing a business  | Leadership

Catch of the Day debut on BRW Rich List with $240 million fortune

5:23PM | Thursday, 24 May 2012 | Patrick Stafford

Smart50 entrants Gabby and Hezi Leibovich have hit the big time, as they debut on the Rich List.

 | Growth  | Growth Strategy  | Leadership