Over the weekend, BlackBerry attempted to roll out a version of its messaging app for Android and Apple. What happened next is a case study in how not to handle a major product launch.
How Jolla was born from the wreckage of Nokia is an inspiring tale for anyone fed up with working for someone else and thinking of launching their own business.
In business, customer service is key to keeping customers and building the business, but one chief executive in the United States forgot a cardinal rule of customer service – never swear at your customers.
You can’t just walk away from a binding legal contract, but there are some useful strategies to keep in mind when navigating this tricky path.
A good reward system is an excellent way to show your staff that you are noticing their work and that you really do appreciate it when they go above and beyond what is expected for their regular pay check.
Are you planning to close your business for a week during Christmas or in January? If you haven’t really thought about it, here are four good reasons why you should make the decision now.
One of the risks of running a business, especially as a soloist, is that it will take over your life. Here are four key ways to mitigate the risks.
Over the weekend, your humble correspondent went to the local school hall in Parts Unknown and filled in all 97 boxes below the line on the Senate voting form. Here are two key lessons from the experience.
In business, nobody wants to deal with a phoney. Here are four tips on staying true to what you really stand for.
As your humble correspondent has mentioned in the past, you should aim for a diverse workforce and never be afraid to hire the best person for the job. Now it's time to take the next step.
From a crisis management point of view, AFL coach James Hird’s handling of the recent Essendon supplements scandal has been fascinating. Here’s a key crisis management lesson you can apply to your business.
There are many things to feel anxious about when you’re starting a business. Thankfully, there are techniques that can help you to keep those nerves in check.
Apple tries to trademark “start-up” in Australia: Time to stand up to patent trolls and intellectual property bullies8:33PM | Wednesday, 28 August 2013 | Taskmaster
There are some things in life your humble correspondent just can’t stand. An intellectual property bully is high on the list.
When was the last time that you changed your menu? There are good reasons why you should aim to change your restaurant menu with the seasons.
The biggest productivity killer in business isn't procrastination; it’s perfectionism. Thankfully, there are easy ways to keep it under control.
Good communications is a journey – and one you can’t always map out ahead of time. Thankfully, there are ways to make reaching your desired destination easier.
Want to grow your business? Be sharp, and make sure your customers aren’t stung by a bad experience.
Remember how, in the 1970s, state governments and planners promised us that freeways were the solution to traffic jams? Tesla Motors co-founder Elon Musk says he has a new solution to our traffic woes.
Incorporating a business often also means becoming a director – along with all the legal responsibilities that entails. Here are seven key issues you must be aware of as a company director.
Age discrimination at both ends of the spectrum poses a golden opportunity for smart entrepreneurs looking to hire staff.