Management

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Dealing with regret

10:21PM | Wednesday, 2 October 2013 | Taskmaster

Regret. It’s an emotion your humble correspondent is all too familiar with. The secret lies in how you deal with it.

Sydney Swans set to sign Buddy Franklin: What to do when a key position team member is poached

10:55PM | Wednesday, 2 October 2013 | Yolanda Redrup

Hawthorn Football Club looks set to be left reeling from the loss of key forward Lance ‘Buddy’ Franklin, as late yesterday it was revealed the star is set to sign with the Sydney Swans.

Handle the pressure like a Hawk

9:18PM | Monday, 30 September 2013 | Taskmaster

Even if you don’t follow the footy, there’s a valuable business lesson to be had from Hawthorn’s victory in the AFL grand final on Saturday.

Six morning habits that will make your day

9:36AM | Tuesday, 24 September 2013 | Amanda Jesnoewski

Starting the morning well can completely change your day. Here are six easy ways to ensure you get up on the right side of the bed each morning.

The BlackBerry Messenger fiasco: How not to handle a major product launch

9:09PM | Monday, 23 September 2013 | Taskmaster

Over the weekend, BlackBerry attempted to roll out a version of its messaging app for Android and Apple. What happened next is a case study in how not to handle a major product launch.

Meet Jolla: Lessons from the smartphone start-up rising from Nokia’s ashes

9:02PM | Thursday, 19 September 2013 | Taskmaster

How Jolla was born from the wreckage of Nokia is an inspiring tale for anyone fed up with working for someone else and thinking of launching their own business.

Postmates chief tells customer to “f-ck off”: Four lessons in responding to customer complaints

9:00PM | Tuesday, 17 September 2013 | Yolanda Redrup

In business, customer service is key to keeping customers and building the business, but one chief executive in the United States forgot a cardinal rule of customer service – never swear at your customers.

How to get out of a contract

9:57PM | Monday, 16 September 2013 | Lachlan McKnight

You can’t just walk away from a binding legal contract, but there are some useful strategies to keep in mind when navigating this tricky path.

The pros and cons of rewarding your staff

9:49PM | Monday, 16 September 2013 | Trevor Jenkins

A good reward system is an excellent way to show your staff that you are noticing their work and that you really do appreciate it when they go above and beyond what is expected for their regular pay check.

Decide now whether you’re closing over Christmas and New Year

9:46PM | Tuesday, 10 September 2013 | Taskmaster

Are you planning to close your business for a week during Christmas or in January? If you haven’t really thought about it, here are four good reasons why you should make the decision now.

Do you run your business or does it run you?

9:02AM | Tuesday, 10 September 2013 | Amanda Jesnoewski

One of the risks of running a business, especially as a soloist, is that it will take over your life. Here are four key ways to mitigate the risks.

Two key lessons from the federal election

9:39PM | Monday, 9 September 2013 | Taskmaster

Over the weekend, your humble correspondent went to the local school hall in Parts Unknown and filled in all 97 boxes below the line on the Senate voting form. Here are two key lessons from the experience.

Four tips to become more authentic in business

9:43AM | Tuesday, 3 September 2013 | Amanda Jesnoewski

In business, nobody wants to deal with a phoney. Here are four tips on staying true to what you really stand for.

Allow your staff to be entrepreneurial

8:39PM | Friday, 30 August 2013 | Taskmaster

As your humble correspondent has mentioned in the past, you should aim for a diverse workforce and never be afraid to hire the best person for the job. Now it's time to take the next step.

Follow the Hird: Business lessons from the Essendon supplements scandal

8:20PM | Thursday, 29 August 2013 | Jason Rose

From a crisis management point of view, AFL coach James Hird’s handling of the recent Essendon supplements scandal has been fascinating. Here’s a key crisis management lesson you can apply to your business.

Feeling anxious? Tips for keeping anxiety in check

8:38PM | Wednesday, 28 August 2013 | Matt Murphy

There are many things to feel anxious about when you’re starting a business. Thankfully, there are techniques that can help you to keep those nerves in check.

Apple tries to trademark “start-up” in Australia: Time to stand up to patent trolls and intellectual property bullies

8:33PM | Wednesday, 28 August 2013 | Taskmaster

There are some things in life your humble correspondent just can’t stand. An intellectual property bully is high on the list.

Fresh is best: Are the flavours and presentation of your menu appealing?

8:15PM | Wednesday, 28 August 2013 | Trevor Jenkins

When was the last time that you changed your menu? There are good reasons why you should aim to change your restaurant menu with the seasons.

Five ways to beat perfectionism

8:34AM | Tuesday, 27 August 2013 | Amanda Jesnoewski

The biggest productivity killer in business isn't procrastination; it’s perfectionism. Thankfully, there are easy ways to keep it under control.

The highway to good communications

8:31AM | Tuesday, 27 August 2013 | Linnet Hunter

Good communications is a journey – and one you can’t always map out ahead of time. Thankfully, there are ways to make reaching your desired destination easier.

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