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Bob Jane's legal nightmare: Three family business lessons from the tyre king
5:51PM | Friday, 10 May 2013 | Patrick Stafford
The court battle between tyre and automotive entrepreneur Bob Jane and his son, Rodney, has dominated the news this week, and with good reason.
The pitfalls of perfectionism
4:16PM | Friday, 26 April 2013 | TaskmasterAiming for perfection is one thing. But as Old Taskmaster discovered, it does carry the risk micromanaging your business to death.
Bitter sweets in store for customer service
4:18PM | Thursday, 18 April 2013 | TaskmasterIt’s not easy to simultaneously offend and inspire the Taskmaster, yet one local businessperson has managed to do precisely that.
Don’t skewer your angry customers
4:51PM | Thursday, 11 April 2013 | TaskmasterEarlier today, Old Taskmaster read about a little customer service incident that happened in a Lakemba restaurant. The lesson is simple – don’t put metal skewers through your angry customers.
Four leadership lessons from Margaret Thatcher
4:05PM | Tuesday, 9 April 2013 | Myriam Robin
Margaret Thatcher's extraordinary life is an example of striving against the odds. Here are four key lessons from the former British prime minister.
Why competition is a good thing for start-ups
3:10PM | Thursday, 28 March 2013 | Andrew Burke and Stephanie Hussels
Competition early in the life of a start-up can help a business thrive long term – as long as they can tough it out.
Come in number six – Chris Bowen quits as Labor’s fifth small business minister
3:34AM | Friday, 22 March 2013 | Oliver Milman
Chris Bowen has resigned as the federal small business minister – the fifth person to hold the job since Labor came to power in 2007 – as the fallout from the aborted leadership spill continues.
