How important are effective sales structures and incentives to your business? After yet another battle with the phone company, Old Taskmaster has the answer.
Are you looking for a manager to help you to look after your bar, club or restaurant? Here are some warning signs you must be alert for.
Email might be convenient, but there are times it pays to pick up the phone and build a working relationship with the person at the other end.
Business leaders say uncertainty over when the next federal election will be called is sabotaging jobs and investment. Also, Myer is in a war of words with the Human Rights Commission and China says economic growth isn’t the only measure of success.
Australian small business owners spend on average one third of their time dealing with administrative tasks, rather than focusing on the core of their business, according to research published this week.
A marketing expert says rebranded businesses should be wary of reverting to their old image, after South Australia-based pasta franchise Fasta Pasta opened its first food court restaurant despite a recent corporate makeover.
The court battle between tyre and automotive entrepreneur Bob Jane and his son, Rodney, has dominated the news this week, and with good reason.
Earlier today, Old Taskmaster read about a little customer service incident that happened in a Lakemba restaurant. The lesson is simple – don’t put metal skewers through your angry customers.
Margaret Thatcher's extraordinary life is an example of striving against the odds. Here are four key lessons from the former British prime minister.
Competition early in the life of a start-up can help a business thrive long term – as long as they can tough it out.
Chris Bowen has resigned as the federal small business minister – the fifth person to hold the job since Labor came to power in 2007 – as the fallout from the aborted leadership spill continues.