Managing people

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Dealing with regret

10:21PM | Wednesday, 2 October 2013 | Taskmaster

Regret. It’s an emotion your humble correspondent is all too familiar with. The secret lies in how you deal with it.

Sydney Swans set to sign Buddy Franklin: What to do when a key position team member is poached

10:55PM | Wednesday, 2 October 2013 | Yolanda Redrup

Hawthorn Football Club looks set to be left reeling from the loss of key forward Lance ‘Buddy’ Franklin, as late yesterday it was revealed the star is set to sign with the Sydney Swans.

Handle the pressure like a Hawk

9:18PM | Monday, 30 September 2013 | Taskmaster

Even if you don’t follow the footy, there’s a valuable business lesson to be had from Hawthorn’s victory in the AFL grand final on Saturday.

What I’ve learnt about outsourcing

9:49PM | Wednesday, 25 September 2013 | Rebekah Campbell

Outsourcing remains a controversial topic and it seems everyone holds a different opinion. Here are my experiences with sending tasks offshore – both good and bad.

Kick a goal on staff morale: Organise a grand final barbecue for your workplace

9:21PM | Wednesday, 18 September 2013 | Taskmaster

Well, we’re getting to the business end of September. It’s time to give your workplace morale a seasonal boost.

Postmates chief tells customer to “f-ck off”: Four lessons in responding to customer complaints

9:00PM | Tuesday, 17 September 2013 | Yolanda Redrup

In business, customer service is key to keeping customers and building the business, but one chief executive in the United States forgot a cardinal rule of customer service – never swear at your customers.

Top four tips for effectively hiring and managing outsourced workers

9:00AM | Tuesday, 17 September 2013 | Rose Powell

Matt Cooper, vice president of international and enterprise at oDesk, shares advice on how to hire and manage outsourced workers in advance of his appearance at the Startup Spring Festival.

The pros and cons of rewarding your staff

9:49PM | Monday, 16 September 2013 | Trevor Jenkins

A good reward system is an excellent way to show your staff that you are noticing their work and that you really do appreciate it when they go above and beyond what is expected for their regular pay check.

Decide now whether you’re closing over Christmas and New Year

9:46PM | Tuesday, 10 September 2013 | Taskmaster

Are you planning to close your business for a week during Christmas or in January? If you haven’t really thought about it, here are four good reasons why you should make the decision now.

Allow your staff to be entrepreneurial

8:39PM | Friday, 30 August 2013 | Taskmaster

As your humble correspondent has mentioned in the past, you should aim for a diverse workforce and never be afraid to hire the best person for the job. Now it's time to take the next step.

Diversity in the workplace: Don’t hire clones of yourself

8:33PM | Thursday, 29 August 2013 | Taskmaster

Dare, if you will, to imagine this nightmare scenario. It’s an office – a Taskmaster Tower – full of Taskmaster clones.

Apple tries to trademark “start-up” in Australia: Time to stand up to patent trolls and intellectual property bullies

8:33PM | Wednesday, 28 August 2013 | Taskmaster

There are some things in life your humble correspondent just can’t stand. An intellectual property bully is high on the list.

The highway to good communications

8:31AM | Tuesday, 27 August 2013 | Linnet Hunter

Good communications is a journey – and one you can’t always map out ahead of time. Thankfully, there are ways to make reaching your desired destination easier.

Elon Musk’s Hyperloop: Pipe dreams are better than tunnel vision

8:51PM | Monday, 19 August 2013 | Taskmaster

Remember how, in the 1970s, state governments and planners promised us that freeways were the solution to traffic jams? Tesla Motors co-founder Elon Musk says he has a new solution to our traffic woes.

The company you keep: Seven tips to keep you out of trouble as a company director

8:02PM | Monday, 19 August 2013 | Ursula Hogben

Incorporating a business often also means becoming a director – along with all the legal responsibilities that entails. Here are seven key issues you must be aware of as a company director.

Recruitment: Why age should be no barrier

8:54PM | Monday, 12 August 2013 | Taskmaster

Age discrimination at both ends of the spectrum poses a golden opportunity for smart entrepreneurs looking to hire staff.

How to take off your micro-manager hat: The positive side to policies and procedures

7:12PM | Wednesday, 31 July 2013 | Trevor Jenkins

Want to spend more time managing your recipes rather than your employees? An effective set of policies and procedures can allow it to happen.

A republican small business lesson from the royal baby

7:19PM | Tuesday, 23 July 2013 | Taskmaster

Even if you’re a committed republican like Old Taskmaster, there is at least one valuable lesson from the British royal family. (Warning: If you’re a committed monarchist, you might want to skip this piece – you have been warned!)

How safe is your venue? Counting the costs of workplace safety

7:24PM | Monday, 22 July 2013 | Trevor Jenkins

By their very nature, kitchens are dangerous work environments. Here are the steps you need to reduce the risk of a work compensation claim in your café or restaurant.

How to handle the emotional rollercoaster ride of being an entrepreneur

7:45PM | Monday, 8 July 2013 | Jonathan Weinstock

As an entrepreneur, sometimes it feels as if you are getting kicked in the guts from every angle! But with experience comes a measure of stability.

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