Outsourcing remains a controversial topic and it seems everyone holds a different opinion. Here are my experiences with sending tasks offshore – both good and bad.
Well, we’re getting to the business end of September. It’s time to give your workplace morale a seasonal boost.
In business, customer service is key to keeping customers and building the business, but one chief executive in the United States forgot a cardinal rule of customer service – never swear at your customers.
Matt Cooper, vice president of international and enterprise at oDesk, shares advice on how to hire and manage outsourced workers in advance of his appearance at the Startup Spring Festival.
A good reward system is an excellent way to show your staff that you are noticing their work and that you really do appreciate it when they go above and beyond what is expected for their regular pay check.
Are you planning to close your business for a week during Christmas or in January? If you haven’t really thought about it, here are four good reasons why you should make the decision now.
As your humble correspondent has mentioned in the past, you should aim for a diverse workforce and never be afraid to hire the best person for the job. Now it's time to take the next step.
Dare, if you will, to imagine this nightmare scenario. It’s an office – a Taskmaster Tower – full of Taskmaster clones.
Apple tries to trademark “start-up” in Australia: Time to stand up to patent trolls and intellectual property bullies8:33PM | Wednesday, 28 August 2013 | Taskmaster
There are some things in life your humble correspondent just can’t stand. An intellectual property bully is high on the list.
Good communications is a journey – and one you can’t always map out ahead of time. Thankfully, there are ways to make reaching your desired destination easier.
Remember how, in the 1970s, state governments and planners promised us that freeways were the solution to traffic jams? Tesla Motors co-founder Elon Musk says he has a new solution to our traffic woes.
Incorporating a business often also means becoming a director – along with all the legal responsibilities that entails. Here are seven key issues you must be aware of as a company director.
Age discrimination at both ends of the spectrum poses a golden opportunity for smart entrepreneurs looking to hire staff.
Want to spend more time managing your recipes rather than your employees? An effective set of policies and procedures can allow it to happen.
Even if you’re a committed republican like Old Taskmaster, there is at least one valuable lesson from the British royal family. (Warning: If you’re a committed monarchist, you might want to skip this piece – you have been warned!)
By their very nature, kitchens are dangerous work environments. Here are the steps you need to reduce the risk of a work compensation claim in your café or restaurant.
As an entrepreneur, sometimes it feels as if you are getting kicked in the guts from every angle! But with experience comes a measure of stability.
How important are effective sales structures and incentives to your business? After yet another battle with the phone company, Old Taskmaster has the answer.
Do you feel lethargic by the time Thursday and Friday roll around? It’s time to boost your energy levels by reviewing your schedule.
Email might be convenient, but there are times it pays to pick up the phone and build a working relationship with the person at the other end.