It is nearly inevitable that you will eventually be confronted with a horrible customer. Thankfully, there are ways to deal with them before they wreck your business. BY ALEXANDRA CAIN.
In recent days, paintbrushes and several tins of paint have been spotted in the general vicinity of Taskmaster Towers – and there’s a good reason why.
The fall of former Victorian premier Ted Baillieu holds some important lessons for your business – especially when it comes to communications.
Securing finance for your business is a major milestone. But it’s also the point at which you have to start worrying about your investors. BY MAHESH SHARMA.
Groupon founder Andrew Mason has posted a letter on Twitter explaining why he had been fired, following the group buying site’s December quarterly loss.
Under an Abbott government, the Productivity Commission could be charged with overhauling workplace laws, but penalty rates will remain unchanged.
Just as businesses were getting used to the idea of the federal government's maternity leave scheme, experts are warning SMEs to stay on top of the latest addition to parental benefits – Dad and Partner Pay.
Hiring an apprentice can be very rewarding – both from a business and a personal perspective. Here is everything you need to be aware of before you start. BY MICHELLE HAMMOND.
Corporate bureaucracy can squeeze the creativity out of any business. However, there are ways to retain your entrepreneurial edge as your start-up grows. BY MICHELLE HAMMOND.
Small Business Minister Chris Bowen has fired a broadside at the Coalition, but SME leaders want to see reform not rhetoric from the new minister.
The Taskmaster has just spent part of the morning perusing LinkedIn, My Career, Seek and other major jobs websites. If you’re an entrepreneur, there’s a good reason why you should as well.
There are some unique challenges that emerge when your life partner is also your business partner. But there are also ways to mitigate the risks. BY KNOWLEDGE@WHARTON.
Proposed law changes on workplace bullying complaints have business groups worried by the prospect of forum shopping litigants.
New legislation is on the cards for more flexible workplace arrangements, but industry groups say they are still in the dark about how it will work.
Napoleon Perdis has suggested Australian department stores could reverse their fortunes by investing in staff. It’s a suggestion with implications far beyond the retail sector.
Flexible work arrangements are very much on the election agenda, as Labor releases more details about legislation changes.
Yesterday, the Taskmaster outlined why it’s a good idea to have your staff spend one day per week or per fortnight in sales. But should your sales staff spend time in other departments?
An expert has highlighted some of the challenges of hiring immigrant franchisees, after Retail Food Group said more than 50% of its successful franchisee applicants over the last six months spoke English as a second language.
The Fair Work Ombudsman today announced a new focus on unpaid work experience, following new research into the practice.
Are your staff getting lazy? Old Taskmaster says it’s time to send them to the coalface!