Managing people

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How to get the right boardroom dynamic

12:50PM | Tuesday, 11 December 2012 | James Beck and Geoffrey Kiel

Are you looking to set up your first board of directors? There are eight key factors you need to look out for. BY JAMES BECK and GEOFFREY KIEL.

Five ways the business Grinch could strike this year

12:54PM | Monday, 10 December 2012 | Oliver Milman

The festive season is nearly here. However, from the taxman to the annual Christmas party, there are five potential traps that you need to look out for. BY OLIVER MILMAN.

Royal prank will cost Austereo “hundreds of thousands” amidst global outrage

12:52PM | Monday, 10 December 2012 | Cara Waters

The royal prank call that went tragically wrong has sparked a worldwide social media storm, with radio network Austereo suspending all advertising on 2Day FM.

The Grinch that stole your Christmas party

12:28PM | Friday, 7 December 2012 | Taskmaster

Did you know that the courts will treat everything that happens during your Christmas Party as if it happened in your office on Monday morning? If not, you need to prepare.

Business belt tightening set to cut back staff Christmas parties

12:33PM | Thursday, 6 December 2012 | Michelle Hammond

Start-ups can celebrate Christmas with their staff without breaking the bank, experts say, after it was revealed less than two thirds of employers will organise a staff Christmas party this year.

When doing business is a dog’s life

12:22PM | Thursday, 6 December 2012 | Taskmaster

Are you feeling dog tired? Hounded by the pressures of launching a business? Before you go barking mad, there could be something you need to fetch.

How divorce can cause a messy split in your business

12:06AM | Thursday, 6 December 2012 | Greg Hayes

Despite the best intentions, many marriages don’t last “until death do us part”. However, the end of your marriage need not mean the end of your business. BY GREG HAYES.

How long do you give an employee to improve?

12:01PM | Tuesday, 4 December 2012 | Vicki Crowe

There are three questions you need to answer that will determine what you should do next.

Get your business ready for a hot summer

11:51PM | Friday, 30 November 2012 | Taskmaster

The start of summer is upon us. At this time of year, carrying out this simple task could save your business – and your life.

Australia’s worst boss?

11:17PM | Friday, 30 November 2012 | Oliver Milman

Sweaty, sexist and full of jargon. A portrayal of Australia’s worst boss has been cleverly used by Sydney start-up InsideTrak to highlight its own job listing and employer review service.

Don’t take a casual approach to casual staff, start-ups warned

11:49PM | Thursday, 29 November 2012 | Michelle Hammond

A recruitment expert has warned start-ups to tread carefully with regard to casual staff, after a survey revealed more than a third of employers have increased their use of temporary workers over the past 12 months.

Franchise council launches professional accreditation program

11:42PM | Thursday, 29 November 2012 | Michelle Hammond

The Franchise Council of Australia has partnered with a US organisation to launch a professional accreditation program, described as a “must” for franchisors, franchisees and suppliers.

No soup for you? Think again!

11:08PM | Thursday, 29 November 2012 | Taskmaster

Customers don’t care how bad your day has been; what they care about is good service.

Don’t handle your customer complaints like the ATO

11:35PM | Tuesday, 27 November 2012 | Taskmaster

Some people say Old Taskmaster is a cold-blooded animal. However, today I read something that made my blood boil, prior to it turning to steam and, ultimately, superheating into molten plasma.

Take Elizabeth Broderick’s suggestions on board

11:42PM | Monday, 26 November 2012 | Taskmaster

Entrepreneurs need to do more to help employees they suspect are victims of domestic violence.

Rags to riches to rags again?

11:39PM | Friday, 23 November 2012 | James Thomson

SmartCompany editor James Thomson took time out from his busy schedule to talk to Today Tonight about the debt problems suffered by Nathan Tinkler, the former tradie who became Australia’s youngest billionaire.

Chasing the ‘pink dollar’

11:31PM | Thursday, 22 November 2012 | Matty Soccio

There are big dollars to be had in the burgeoning ‘pink dollar’ market. However, companies need to get the basics right first. BY MATTY SOCCIO.

The Cheesecake Shop does away with master franchisors

11:59PM | Tuesday, 20 November 2012 | Michelle Hammond

The Cheesecake Shop has finalised the restructure of its franchise group following the expiry of its master franchise agreement in New Zealand, which means all franchisees now deal directly with the franchisor.

Staff training key to rebranding: Zarraffa’s Coffee chief

11:32PM | Monday, 19 November 2012 | Michelle Hammond

The head of Zarraffa’s Coffee has highlighted the importance of staff training in the rebranding process, after the Queensland-based coffee franchise unveiled the overhaul of a chain of WA stores it recently acquired.

The DNA of great start-up leaders

11:09PM | Monday, 19 November 2012 | Alexandra Cain

Have you ever wondered what makes someone a great leader? Here are some essential leadership lessons from successful entrepreneurs. BY ALEXANDRA CAIN.

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