Managing people



The Cheesecake Shop does away with master franchisors

11:59PM | Tuesday, 20 November 2012 | Michelle Hammond

The Cheesecake Shop has finalised the restructure of its franchise group following the expiry of its master franchise agreement in New Zealand, which means all franchisees now deal directly with the franchisor.

Staff training key to rebranding: Zarraffa’s Coffee chief

11:32PM | Monday, 19 November 2012 | Michelle Hammond

The head of Zarraffa’s Coffee has highlighted the importance of staff training in the rebranding process, after the Queensland-based coffee franchise unveiled the overhaul of a chain of WA stores it recently acquired.

The DNA of great start-up leaders

11:09PM | Monday, 19 November 2012 | Alexandra Cain

Have you ever wondered what makes someone a great leader? Here are some essential leadership lessons from successful entrepreneurs. BY ALEXANDRA CAIN.

Do some small business window shopping

11:56PM | Monday, 19 November 2012 | Taskmaster

A record number of private businesses were up for sale in the September quarter, creating a unique opportunity to gather intelligence about your industry.

Set your “Flying Kanga” rules

11:14PM | Friday, 16 November 2012 | Taskmaster

Earlier today, I got a call from one of our sales reps, who was returning from an interstate business trip. It was time to lay down the law!

Abbott promises to double small business growth rate

11:51PM | Thursday, 15 November 2012 | Cara Waters

Federal Opposition Leader Tony Abbott has promised to double the existing annual rate of small business growth to 1.5% if elected.

Stop complaining about the economy

11:00PM | Tuesday, 13 November 2012 | Taskmaster

One thing Old Taskmaster has gotten a little sick of recently is people who complain about the state of the economy, especially in front of their customers.

Government urged to address “entrepreneurial complacency”

11:15PM | Monday, 12 November 2012 | Michelle Hammond

Australia’s productivity decline is the result of “entrepreneurial complacency”, according to a new report.

Don’t just clean your office, organise it

11:53PM | Monday, 12 November 2012 | Taskmaster

You might be able to sweep some documents under your desk, but that won’t make your workspace organised.

Set a soft deadline

11:21PM | Friday, 9 November 2012 | Taskmaster

An inevitable part of running a small business is dealing with deadlines. However, if you’re smart, there is a way to handle them.

FWA orders compensation for employee sacked for head-butting a co-worker

11:17PM | Thursday, 8 November 2012 | Cara Waters

If you think an employee head-butting a colleague or farting on a co-worker’s face are grounds for an automatic dismissal, FWA says think again.

Top 10 worries keeping Aussie start-ups awake at night

11:36PM | Wednesday, 7 November 2012 | Oliver Milman

Are cashflow concerns or marketing issues keeping you up at night? New research reveals you aren't alone. BY OLIVER MILMAN.

Stock up on eBooks

11:59PM | Tuesday, 6 November 2012 | Taskmaster

Are you sick of being punctual or early, only to have people waste your time? If so, there’s something you can do about it.

Start-ups urged to buck reticence to staff BYO tech

11:19PM | Monday, 5 November 2012 | Michelle Hammond

Start-ups have been urged to not deter staff from bringing their own smartphones or tablets into the workplace, following a new study that shows most large businesses are wary of the practice.

How to deal with the Melbourne Cup sickies

11:52PM | Monday, 5 November 2012 | Martin Nally

Melbourne Cup week is as well known for employees taking sickies as it is for its horses. To avoid rampant absenteeism, here are a few key steps your business must follow. BY MARTIN NALLY.

Don’t do the call centre shuffle

11:01PM | Monday, 5 November 2012 | Taskmaster

Earlier today, Old Taskmaster called the power company to resolve what should have been, in theory, a reasonably simple question about a bill. The reality was completely different.

How to prevent Cup fever wiping out your workforce

11:26PM | Thursday, 1 November 2012 | Taskmaster

An equine-related epidemic is going to sweep the nation next week. Thankfully, Dr. Taskmaster has an antidote to Cup fever.

The triple C bottom line: Getting back to basics

10:38PM | Wednesday, 31 October 2012 | Marc Peskett

It’s easy to get distracted by bright shiny ideas and other wonderful things, but running a business requires that you never lose focus of the basics. BY MARC PESKETT.

Business lessons from the great indoors

10:31PM | Tuesday, 30 October 2012 | Taskmaster

The collapse of Jan Cameron's Retail Adventures company holds a vital business lesson for anyone looking at buying a business.

Complaints to the Fair Work Ombudsman are soaring: Report

10:03PM | Tuesday, 30 October 2012 | Cara Waters

Complaints to the Fair Work Ombudsman are soaring, with the Ombudsman's annual report revealing there were 26,366 complaints in the past year, up from 21,890 during the previous year.