When it comes to creating raving fans in your business, great service is only the beginning. You need to be intuitive, understanding your customers’ needs, wants and expectations so you can go above and beyond to create a truly ‘wow’ experience.
With limited time and shortened attention spans, it is becoming increasingly important to get to your point across quickly and concisely to make an impact with your audience.
With your business reputation directly linked to your bottom line it is important to do everything you can to build and maintain it.
Here are a few of the ways the big social media and tech companies are accessing your data and using it for profit.
If you are a LinkedIn member and have signed up with a profile, then the answer is likely yes! LinkedIn is using your details and may be using your image for its marketing campaigns.
Here are five considerations to take into account when naming your new business, product or service.
The common mistakes people make when writing sales letters are easily avoided – when you know what they are. So here are the three most common sales writing mistakes to avoid.
Businesses have been sneaking clauses into their customer terms that allow them to keep deposits or ‘fine’ customers for negative reviews. But is this legal?
Google is receiving one million takedown notices per day. Not for ‘right to be forgotten’ but for copyright infringement.
Have you thought about running a contest or competition to boost sales? Here are the key legal details you need to be aware of.