Mentors
MENTOR A-Z
- a
- Adam Ferrier
- Adam Franklin
- Amanda Gome
- Amanda Jesnoewski
- Amanda Watts
- b
- Bella Katz
- Brad Callaughan
- Brad Lindenberg
- Business Book Club
- c
- Cas McCullough
- Colin Benjamin
- Craig Hodges
- Craig Stanmore
- Craig Yeung
- d
- David Trewern
- Dean Ramler
- Debra Templar
- Dion Appel
- f
- Franz Madlener
- Fred Schebesta
- g
- Garry Visontay
- Gillian Franklin
- Graeme McCormack
- Greg Hayes
- j
- Jacqueline Lehmann
- James Omond
- Jane Shelton
- Jason Rose
- Jo Burston
- Jonathan Weinstock
- Julia Bickerstaff
- k
- Ken Phillips
- l
- Lachlan McKnight
- Lauren Ridgway
- Linnet Hunter
- m
- Marc Peskett
- Marcia Griffin
- Mark Campbell
- Martin Nally
- Matt Murphy
- Michael Folmer Hansen
-
Michael Folmer Hansen
Michael Folmer Hansen is a vice president for cloud based customer service software provider Zendesk and also managing director, Asia Pacific. In 2007 he became Zendesk’s first ‘employee’, but as a true entrepreneur did not earn a salary for two years. Michael is an IT sales veteran with more than 20 years’ experience in a variety of sales and marketing roles spanning the US, Europe, Asia and Australia.
- Michael Fox
- Michael Giles
- Michael Halligan
- n
- Ned Dwyer
- Nick Crocker
- Nicole Kersh
- o
- Orsi Parkanyi
- p
- Paul Clements
- Paul Page
- Philip Alexander
- Phil Weinman
- r
- Rebekah Campbell
- Rene Sugo
- Reuben Buchanan
- Robert Krigsman
- s
- Sahil Merchant
- Scott Robinson
- Simon Foster
- Simon Harris
- Steve Kingston
- Steve Torso
- Steve Wright
- t
- Greg Ferrett
- Tom O'Toole
- Tony Faure
- Tony Glenning
- Trevor Jenkins
- u
- John Russell
- v
- Vanessa Emilio
- Vicki Crowe
- w
- Walid El-Khoury
- Weekend Reads
- William Willems
- y
- Yvonne Adele
Latest
Surviving the pre-Christmas rush
The weeks leading up to Christmas are always frenzied. Here are six things you need to do to thrive through a late-year rush.
How to hire the right people for your start-up
We all know about the ‘war for talent’ and the importance of getting the right people to join your team, but in a start-up it can make all the difference between whether you succeed or fail.
Six tips to embracing self-service for customer satisfaction
Do you want to create a first-class self-service experience for your customers through online forums, communities, and social media? Here are the six steps you need to follow.
Five simple start-up tips for great customer service
Do you want to deliver exceptional service to your customers? If so, here are five essential tips you should follow.
Five keys to keeping your start-up staff happy
Employee satisfaction is a vital part of the success of any business. Here are five key ways to help you establish a positive corporate culture in your business.
How can my start-up give back to the community?
There are some valuable benefits to be gained from your start-up giving back to the community. Here are five easy ways to generate social capital through your business – without breaking the bank.
How can I communicate with staff in different locations?
Managing people in different geographical locations can be tough, unless you see it as being like a team based on multiple floors of the same building.
Three ways to boost customer satisfaction via social media
Social media can be a cost-effective and convenient customer service channel. By following these three key tips, you can ensure you tweet your customers right.
Do US start-ups have an edge on Australian ones?
As counter-intuitive as it might seem, there are several big reasons why Australian start-ups that go global have an edge over their American rivals.
