Mentors

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How do you stay motivated during the early phase of a business?

7:00AM | Tuesday, 23 July 2013 | Nicole Kersh

The most important thing to do is remain positive. Being negative when faced with an obstacle is like taking the easy way out.

I’ve found the perfect supplier, but how do I safeguard my business?

3:00AM | Wednesday, 20 March 2013 | Nicole Kersh

When you find a good supplier, it’s imperative you work to build a solid relationship.

How do you wake customers from their January slumber?

1:00AM | Wednesday, 9 January 2013 | Nicole Kersh

Here are a few tactics you could try to wake your customers from their festive slumber and entice them to spend.

What do you look for in staff to ensure they have good customer service skills?

11:50PM | Monday, 28 November 2011 | Nicole Kersh

Before you begin your interviews, make sure you list the key traits you're looking for in a staff member.

How can I motivate my staff?

7:58PM | Tuesday, 26 July 2011 | Nicole Kersh

There are plenty of easy ways to acknowledge the contribution from your staff and boost morale – imperative for keeping a team ticking along happily.

Is there a good way to know how far to expand your product range?

1:58PM | Wednesday, 11 January 2012 | Nicole Kersh

There is no better way to find out what your customers want than by asking them.

What can I do to drum up sales in quiet periods?

9:04PM | Thursday, 8 September 2011 | Nicole Kersh

The first year of business is always the hardest, so try not to get dispirited. There are plenty of things you can do keep your sales steady all year round.

My store is downright drab – how can I make it appealing to customers?

6:53AM | Thursday, 30 June 2011 | Nicole Kersh

The fact you have identified your store as drab means that some urgent action needs to occur.

What tips do you have to winning around suppliers and customers who are deterred by my young age?

5:18PM | Wednesday, 11 May 2011 | Nicole Kersh

To be completely honest with you, I think age is only as much of an issue as you make it. Age is not a barrier to your ability, nor a measure of it.

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