What’s the best way to deal with a bad review on social media?

9:18PM | Thursday, 12 September 2013 | Scott Robinson

Our natural reaction to a bad review is to lash out. However, on social media, there are better ways to handle the situation.

What service can I use to replace Google Reader after its demise?

4:34PM | Monday, 22 April 2013 | Scott Robinson

The end is nigh for Google’s popular RSS newsfeed service. Thankfully, there are a number of good alternatives already available, including Digg and Feedly.

How do I choose the right web developer?

3:00AM | Wednesday, 27 March 2013 | Scott Robinson

Whether you’re in a regional area or the city, finding the right web designer can be a daunting process.

Does my business need a mobile app?

2:23PM | Tuesday, 12 February 2013 | Scott Robinson

You will need to balance the cost of developing an Android or iPhone app against the revenue it will generate to decide whether it’s a good investment.

Should I use online ads or stick to social media?

1:24PM | Tuesday, 10 January 2012 | Scott Robinson

Ideally, you should aim to use both forms of online marketing effectively.

How do I cater for tablet users?

12:55PM | Wednesday, 5 December 2012 | Scott Robinson

There are a few things you need to do to optimise your website for iPads and Android tablets, including getting rid of any Flash-based animations.

Organic search rankings or Google ads – which is best?

10:29PM | Thursday, 18 October 2012 | Scott Robinson

With online advertising, as with anything else in business, you will only get out what you’re willing to put in.

We’ve got a fancy website. Do we need to splash more cash on a mobile site too?

8:06PM | Tuesday, 7 August 2012 | Scott Robinson

With the number of iPhones, iPads and Android devices growing by the day, you really can’t afford to not have a great mobile site.

How do I make sure my eCommerce website is user friendly?

6:29PM | Tuesday, 12 June 2012 | Scott Robinson

The secret is to make sure that your website is as simple for your customers to use as possible.

I’m worried my business’ branding doesn’t work online. What should I do?

5:03PM | Monday, 14 May 2012 | Scott Robinson

The real question is why you have a brand that doesn’t work across all media forms? Here are some key points you must investigate.

Is it worth including a blog on my business’ website?

3:07PM | Tuesday, 20 March 2012 | Scott Robinson

Blogging is like anything else you do in terms of marketing your business – if it’s not good quality, you’re wasting your time.

Should I create an app for my business?

3:27PM | Friday, 2 March 2012 | Scott Robinson

The first question you should ask yourself before creating any type of app is “why on Earth would anyone want to download this?”

Are there any quick ways to boost traffic to my online retail site?

11:08PM | Wednesday, 9 November 2011 | Scott Robinson

The short answer is… no. In most cases, it takes time and money. But with a little patience, there are things you can do that will achieve results over time.