Australian Direct Marketing Association
Refunds continue to be the main cause of consumer complaints across all product categories, according to figures from NSW Fair Trading, as group buying and discount deals gripes escalate.
Start-ups are being warned to consider changes to the Privacy Act to avoid unwittingly exposing themselves to massive fines in the crucial set-up phase.
Group buying sites can now choose to be held accountable on a global scale, with the release of the first global code of conduct, seven months after the release of an Australian code of conduct.
Small businesses can now gain greater insight into the group buying channel, with the launch of a business guide designed to complement the Australian Group Buying Code of Conduct.
It’s been revealed Groupon raised $US700 million after increasing the size of its initial public offering, with experts predicting the local market to witness similar activity as the sector starts to mature.
The group buying industry has unveiled its first code of conduct, following a series of complaints by businesses and consumers over the practices of certain operators.
Local group-buying sites are being warned to clean up their act or face “big stick” government intervention, following a spike in customer complaints over unclear policies, stock shortages and delays.