David Jones

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Byron Bay Cookies' $13 million business crumbles into administration

3:30AM | Friday, 15 March

The manufacturing arm of the Byron Bay Cookies has been placed into voluntary administration.

UK fast fashion chain Miss Selfridge Australia-bound, report suggests

3:26AM | Wednesday, 6 March

Small retailers have no choice but to emulate the fast turnaround times of the major chains, says an industry expert, amid rumours UK fast fashion chain Miss Selfridge is coming to Australia.

Homegrown cookie franchise bites into global market

2:55AM | Tuesday, 26 February

Gourmet biscuit producer Byron Bay Cookies intends to go global with its franchising model, after establishing six Australian stores, and is looking for franchisees to fuel its expansion.

THE NEWS WRAP: Rio Tinto reports $US2.99 billion loss for 2012

3:49AM | Friday, 15 March

Mining giant Rio Tinto has reported a $US2.99 billion loss for 2012, with chief executive Sam Walsh admitting the mining giant has demonstrated “poor judgement” in the past.

Spend money to make money

3:12AM | Thursday, 14 March

Over the weekend, the renowned make-up artist and cosmetic company entrepreneur Napoleon Perdis caused quite a stir with the common sense suggestion that department stores could reverse their flagging fortunes by investing in their staff.

Cashing in on the apocalypse: Five earth shattering marketing tactics

3:23AM | Monday, 11 March

For many people, the Mayan end-of-the-world prophecy is simply a hyped-up event that will come and pass without notice, just like every other prediction of its kind.

Five ways to get the most out of the Christmas spending rush

10:11AM | Tuesday, 16 October

It’s October and already retailers are adorning their shop fronts with Christmas paraphernalia. In fact, David Jones has been selling Christmas trees and decorations since mid-August.

Death threats and tyre slashings: Delivery wars escalate as WantItNow launches

3:47AM | Tuesday, 12 March

Sisters Fiona Pearse and Emma Cronin withstood a death threat and having their car tyres slashed in the lead up to the launch of their three-hour delivery site WantItNow yesterday.

The five customer service sins of our major retailers

9:20AM | Wednesday, 26 September

Start-ups should take note of the customer service “sins” committed by major retailers such as Harvey Norman, which received the poorest feedback in a ‘shadow shop’ conducted by Choice.

Collapse of iconic Adelaide bookstore Mary Martin highlights ongoing pain in book market

9:14AM | Wednesday, 26 September

The collapse of an iconic South Australian book retailer has highlighted the bleak nature of the bookselling market, which is propped up by a growing number of independent retailers, experts say.

BuyReply set to go from idea to Silicon Valley within one year

8:50AM | Monday, 27 August

A Sydney entrepreneur is close to a multi-million dollar capital raising for a start-up that was conceived, attracted big name clients such as Ralph Lauren and Sportsgirl and launched all in less than a year.

My three cents worth about dollars

10:08AM | Wednesday, 31 October

In the wash-up from Darrell Lea, it may be timely to reflect on the first lesson of business: Keep your finger on the pulse and your eye on the bottom line, and do both at the same time.

THE NEWS WRAP: Public support goes cold on carbon tax

7:18PM | Sunday, 1 July

Public support for the carbon tax has hit a record low, according to a new poll, as both main political parties crank up the rhetoric on the scheme, which launched yesterday.

Is Australia’s tech start-up scene a self-satisfied boys’ club?

5:24AM | Wednesday, 2 May

It is a rather grim irony that the York Butter Factory – a venture designed to unearth the most innovative, modern tech businesses in Australia – could fall foul to the kind of needless Twitter gaffe that other, less web-savvy, companies have blundered into.

Six lessons to take from David Jones’ struggles

3:08AM | Thursday, 22 March

David Jones’ net profit for the six months to the end of January fell 19.6% yet Oroton posted a 4% profit increase, suggesting start-ups can learn from both retailers, albeit for different reasons.

THE NEWS WRAP: David Jones unveils plan to tap in to rising online sales

3:32PM | Wednesday, 21 March

David Jones is to invest $160 million in the next two years in a desperate attempt to turn around its fortunes in the face of rising online sales.

The Heat Group acquires Billie Goat Soap

3:23AM | Monday, 11 March

Personal care company The Heat Group has acquired natural skincare retailer Billie Goat Soap for an undisclosed sum, saying it intends to make further acquisitions as it expands its portfolio.

International program targets fashion start-ups as couture segment struggles

11:52AM | Wednesday, 23 November

Australian fashion start-ups are being encouraged to apply for a new mentorship program, which includes internships at major fashion houses and access to the most prestigious industry events.

British fashion retailer Paul Smith sets up shop in Australia

11:02AM | Tuesday, 8 November

British fashion retailer Paul Smith is to establish its first Australian store in Melbourne, as international chains continue to make their mark on the local market.

Six key ways to improve your customer service

5:51AM | Wednesday, 2 May

Your business can’t survive without a steady stream of happy customers. But despite this, large numbers of Australian businesses aren’t putting enough emphasis on customer satisfaction.

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