Dhruba Gupta


Australia lagging in business loans as SMEs “starved” of credit: Report

3:17PM | Tuesday, 20 March

Australia is experiencing negative growth in loans to businesses, with a new report revealing Australia lags behind the G8 average by 2% and the BRIC nations’ average by a whopping 68%.

Banks introduce same-day settlement for weekend trade

11:33AM | Tuesday, 22 November

Retail and hospitality businesses relying on weekend trade look set for quicker access to their funds, with two of the major banks moving to same-day settlement, seven days a week.

Eight in 10 SMEs set to combat skills shortages with pay rises

10:45AM | Tuesday, 25 October

More than 80% of Australian SMEs will offer staff pay rises in the next 12 months to combat skills shortages, a new report reveals, while political uncertainty continues to dampen business confidence.

SMEs swayed by banks’ prices, not service: Report

7:15AM | Thursday, 21 July

More than 60% of SMEs would consider switching banks if offered the opportunity, particularly if the price is right, a new report reveals.

Business banking satisfaction levels at record highs

7:02AM | Friday, 15 July

Satisfaction ratings for all major banks in the micro business segment lifted for the first time in the history of DBM’s Business Financial Services Monitor, suggesting that business can expect to benefit from a buyer’s market.

Micro business focus helps extend Westpac lead over rivals: DBM

6:50PM | Monday, 20 June

Westpac has extended its lead on the other major banks due to improved ratings in the micro business market, according to the latest DBM Business Financial Services Monitor.

Pepper Homeloans to target self-employed with $5bn mortgage portfolio

5:12AM | Friday, 27 May

Non-bank lender Pepper Homeloans says it will target small business owners and the self-employed after purchasing a $5 billion mortgage portfolio from GE Capital.

Online banking surge fails to dampen SME branch visits

5:25AM | Tuesday, 24 May

New research reveals more Australians do their banking online rather than visiting a branch, although industry experts say face-to-face service still resonates with small business customers.

Big banks haunted by Cup Day rate rises

5:15PM | Sunday, 15 May

The major banks are still struggling to rebuild small business satisfaction six months after raising their interest rates higher than the official cash rate, according to the latest DBM Business Financial Services Monitor.

Regional independent banks top the majors for SMEs: Report

4:21AM | Monday, 18 April

Customers are increasingly differentiating between independent banks and the majors, with independent regionals emerging as a rich alternative for small businesses, according to a new report.

St George offers $50k switching incentive

3:12AM | Monday, 28 March

St George Bank is offering business borrowers up to $50,000 to switch from rival lenders in a bid to lift its presence in the corporate lending market.

Smaller lenders outdo big four

3:35AM | Tuesday, 22 March

A new report reveals Westpac is still the most popular major bank among business customers, but remains well behind smaller lenders including Bendigo and Adelaide Bank, and Macquarie Bank.

Westpac still leading bank satisfaction ratings as rate rises bite

1:20AM | Tuesday, 25 January

Westpac has continued its reign as the favoured business bank, but customer satisfaction across the banks continues to decline, according to the December data from DBM’s Business Financial Services Monitor.

Business banking satisfaction falls

12:21AM | Tuesday, 21 December

A new report reveals business customers were less than impressed with the big banks in November, with ratings falling for the first time in six months.

Business satisfaction with the big four banks on the rise

12:53AM | Monday, 6 December

Business customer satisfaction with Australia’s largest banks increased during July, according to new research.