Online and email marketing

Advice What makes a good email marketing campaign?

Email marketing is one of the cheapest and fastest forms of advertising available for start-ups, so it’s no wonder more businesses are looking to this rapid and effective platform.

Advice How do I ensure my business is found online?

It’s all well and good telling customers your business has a website, but much of your traffic will come from random users searching for a topic on Google or another search engine.

Advice How can I market my business online?

Your website is a key part of your online marketing plan. You won’t be able to start marketing online if you don’t have a “hub” to which you can direct users and potential customers.

Advice Why is online marketing important?

Simply operating online isn’t enough to keep your business afloat. You need to market your business online through a dedicated website, visual advertising and SEO.

News App helps Domino’s boost profits – here are three other standout apps

Domino’s Pizza has recorded a 23% half-year profit, thanks in part to the success of its mobile app, suggesting start-ups can learn from companies that use their apps to help generate sales.

Features Five top tips to improve your email marketing

Start-ups' email marketing often fails to cut through customers' overflowing inboxes. Here are five top ways to sharpen your message. BY OLIVER MILMAN.

News 95% of group buying revenue generated by just eight sites: Report

About 95% of the market revenue in Australia’s group buying industry is generated by just eight sites, new research reveals, but an expert says niche players still have an opportunity to compete.

Features Redefining the concept of loyalty

Creating a new concept in any industry is no mean feat, but when you’re operating in a highly competitive market such as customer loyalty programs, the stakes are even higher. As Centryc Solutions founder Dave Aicken discovered. BY MICHELLE HAMMOND.

News “Bricks-and-clicks” strategy essential for franchisees, expert stresses

Bricks-and-mortar franchisees can enhance their online presence through the use of online location-based marketing, which in turn entices customers into their stores, a franchising expert says.

News Keeping traffic within Facebook reduces cost-per-clicks by 45%: Report

Small businesses have been urged to build their presence within Facebook, following a new global report revealing advertisers who keep traffic within Facebook can reduce cost-per-clicks by 45%.

News Consumers still shop locally but overseas sites beckon: PayPal

Electronic goods, toys, sporting goods and clothes were at the top of consumers’ shopping lists last Christmas, according to PayPal, with 70% of items purchased from Australian retailers.

Features Top 10 start-up logos

It’s the most visible, striking aspect of your business. The thing that your customers will see more than any other, which you hope you will be plastered approvingly across billboards and the internet in double-quick time. BY OLIVER MILMAN.

News KPMG report downplays influence of social media

A global study by KMPG reveals 86% of the consumers surveyed actively engage in social networking regularly, but only a third say social media influences their purchasing decisions.

News Big names set to dominate new domains

An advertising expert says small businesses need to decide whether they can justify the cost of the new domain name regime, which will open up to include company names and brands as of this week.

Features The rise of the mobilised consumer

Mobile is one of the most personal media devices that consumers interact with today, which is what makes it so incredibly difficult as a marketing tool to get right.

News SMEs urged to overcome consumer distrust of social media

Businesses need to ensure their social media campaigns are tailored to suit clients’ needs, experts say, with a new survey showing almost a third of consumers rank social media as one of their least trusted marketing channels.

News Mobile commerce surges ahead of Christmas rush

Online retailers have been urged to match their mobile commerce strategies with their customers, with new research identifying Australian online shoppers as increasingly sophisticated mobile users.

News Yahoo!7 search trends highlight opportunities for SMEs

Businesses that create content based on popular search terms must ensure they have a relevant tie-in, an expert advises, after Yahoo!7 released its search trend data for 2011.

News Google chief urges retailers to fire up Christmas online marketing by December 4

Retailers should have their online Christmas campaigns ready for December 4, when the window for international online retailers shipping to Australia starts to close and searches for local retailers kick in, according to Google's retail chief.

News Mixed business success for Google+ pages

More than 60% of the world’s top 100 brands have already created Google+ pages, according to US-based SEO firm BrightEdge, but the pages appear to be having little impact on consumers.

Features Framing a new business mantra

Sense Event Group founders Anthony Halprin and Mark Bennedick reveal some of the changes they implemented to their business to avoid getting stuck on the “hamster wheel”.

Mentors Should I be using Twitter as a customer service tool?

The simple answer to this question is yes, most definitely.

News “Mystery shopper” iPhone app can’t replace real thing: Expert

A new iPhone app that enables shoppers to act as in-store “spies” is being hailed as a valuable tool for retailers, but an industry expert says the app cannot replace the value of real-life mystery shoppers.

News LivingSocial deal debacle a warning for start-ups

Start-ups have been reminded of the perils of advertising on group-buying sites, after an attractive deal for Havaianas thongs led to a severe backlog of deliveries, angering customers.

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