Sales

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Retail sales fall flat in September: Report

10:23PM | Friday, 19 October 2012 | Oliver Milman

Retail sales remained stubbornly sluggish in September, with particular weakness in the trade services and homeware markets, according to new ANZ figures.

The art of confrontational advertising

10:11PM | Friday, 19 October 2012 | Taskmaster

This morning, I came across the most underhanded, sneaky, devious marketing scheme I’ve seen in quite some time. You might like it – but your competitors won't.

Australia’s five key online marketing trends in pictures

10:34PM | Thursday, 18 October 2012 | Oliver Milman

Australian businesses are becoming increasingly savvy about online marketing. To stay competitive, here are five key trends you must be on top of. BY OLIVER MILMAN.

The empty office, postmodern-style

10:00PM | Thursday, 18 October 2012 | Taskmaster

Taskmaster Enterprises has just invested in a broken John Deere combine harvester. However, in an empty office, there are good reasons why it’s an important business investment.

Five ways to get the most out of the Christmas spending rush

10:02PM | Tuesday, 16 October 2012 | Michelle Hammond

It’s already October, which means it’s time to start preparing for the festive season. Here are five things you should do to bring your business some extra Christmas cheer. BY MICHELLE HAMMOND.

Cautious Aussie consumers set for a thrifty Christmas: Report

10:06PM | Monday, 15 October 2012 | Oliver Milman

Australians are set to deliver disappointment to retailers in the lead up to Christmas by significantly cutting back on their spending and willingness to use credit for non-essential items, according to new research.

Five key steps to start exporting overseas

10:42PM | Thursday, 11 October 2012 | Oliver Milman

Let’s face it, Australia is a tiny part of the world economy. If you’re ready to go global, here are five key steps to rapidly getting your export operation off the ground. BY OLIVER MILMAN.

How do I target an exclusive clientele without alienating other potential shoppers?

10:33PM | Thursday, 11 October 2012 | Michael Halligan

Don’t underestimate the challenges of marketing a premium brand without diluting its value. So focus on being the brand you want to become.

Facebook leaps into eCommerce with new "want" and "collect" buttons

10:37PM | Wednesday, 10 October 2012 | Patrick Stafford

Facebook has taken a giant step into eCommerce by partnering with seven large retailers, including Victoria's Secret and department store Neiman Marcus, and introducing new want, collect and like buttons.

If you can’t be Coke, be Pepsi

10:51PM | Friday, 5 October 2012 | Taskmaster

If you aren’t the market leader in your industry, put your energy into becoming the leading competitor. It’s a lesson as new as Apple and Samsung – or as old as Coke and Pepsi.

Sell the value, not the price

10:26PM | Thursday, 4 October 2012 | Taskmaster

Are your salespeople selling your products on price or value? If you don’t know, it’s time to find out.

Topshop opens its doors in Sydney: Five secrets to the retailer's success in Australia

10:06PM | Thursday, 4 October 2012 | Cara Waters

Here are five tips from Topshop about what makes it top dog when it comes to fast fashion.

SMEs gearing up for Christmas discounting frenzy: Report

10:15PM | Monday, 1 October 2012 | Oliver Milman

Australian businesses are gearing up for a concerted spate of discounting in order to spur spending heading into Christmas, with expectations for selling prices hitting a 20-year low, according to new research.

Companies hit with $1 million penalty for door-to-door selling practices

9:49PM | Friday, 28 September 2012 | Michelle Hammond

The Federal Court has ordered two businesses to pay a total penalty of $1 million for illegal door-to-door selling practices, following action by the ACCC.

The five customer service sins of our major retailers

9:17PM | Wednesday, 26 September 2012 | Michelle Hammond

Start-ups should take note of the customer service “sins” committed by major retailers such as Harvey Norman, which received the poorest feedback in a ‘shadow shop’ conducted by Choice.

Buy a business book

9:32PM | Tuesday, 28 September 2010 | Taskmaster

It shocks people to see piles upon piles of books on the desks at Taskmaster Towers. Of course, they're there for a good reason.

Disgruntled Aussie consumers keen to spread the word: Report

9:35PM | Thursday, 20 September 2012 | Michelle Hammond

Australian consumers have some of the lowest customer service expectations in the world, new research shows.

Call up a former customer

9:17PM | Monday, 26 September 2011 | Taskmaster

Deep in the bunkers under Taskmaster Towers, a secret war room has been established. Sales generals and widget marketing wizards are busy plotting Operation Reconnect.

The rise of SMS marketing – expert offers start-up guidelines

9:02PM | Wednesday, 5 September 2012 | Michelle Hammond

Start-ups have been urged to consider text messages as a key marketing channel, after a report revealed 97% of text messages are opened – a far higher rate than email.

Bittersweet: Darrell Lea sold but retail stores to close, 418 to lose their jobs

9:35PM | Monday, 3 September 2012 | Cara Waters

Darrell Lea will continue as a confectionery brand but without its retail outlets.

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