It would be an understatement to say it’s been a bad year in retail. Just ask Fletcher Jones, GAME or Dick Smith. Thankfully, there are ways proactive retailers can see out this downturn. BY OLIVER MILMAN.
A new report reveals “LinkedIn grooming” is one of the most unpopular business tactics used when seeking new clients, with an industry expert saying it’s more trouble than it’s worth.
Australian consumers are willing to spend an average 12% more for excellent service, according to an American Express report, but 40% of consumers say Australian businesses miss the mark.
If you want to be remembered in presentations or at a networking event, style up and add a dash of colour to your look.
Do you want to know what’s in store for your business this financial year? If so, you must take the pulse of the market.
Emails. Phone calls. Text messages. LinkedIn messages. When you are in business, there is a never-ending stream of communications coming your way. But being accessible to customers is crucial.
If you want to sell a product, make sure you personalise the sales pitch first.
Shifting buying trends have made it harder for start-ups to generate enough sales leads. Here are five key ways you can fatten up your sales pipeline. BY NINA HENDY.
Struggling to get your sales pipeline full? Why not take a leaf out of the book of the restaurant trade and use one of the oldest tricks in the book – the free sample.
One of the worst things that can happen in business is that your customers become one-offs. They buy, then they’re gone. So think outside the square in order to generate recurring revenue.
The rise in popularity of online shopping has created a generation of consumers that are increasingly intolerant of websites that fail to deliver a smooth retail experience, according to new research.
Spending precious time, money and resources on new sales methods isn’t a great idea unless you are 100% certain that you have milked your best sales strategy dry.
Online retailers need to avoid overwhelming consumers with questions, experts say, after the privacy commissioner said local companies demand too much information from their customers.
Do you use the word “between” in your negotiations? If so, you may be setting yourself up for disappointment.
Start-ups can respond to the arrival of foreign retail giants by taking more of a global approach to their own operations, an industry expert says, in light of a new survey by CB Richard Ellis.
Niche sites operating in the daily deals space can’t afford to stand still, says the co-founder of daily deal wine site Vinomofo, which has partnered with industry giant Catch Of The Day.
What if your products could revolutionise the way one of your customers did business?
Spending on seafood will be the highest growth area this Easter, according to IBISWorld, while domestic tourism operators and specialty chocolate retailers will also do well.
Cold calling clients might fill you with dread, but the more you do it, the easier it gets. BY JASON ROSE.
Fashion retailer Hilton Seskin has clarified threats to drop brands that engage in constant discounting, saying his store Glue wants to focus instead on brands that build “long-term equity”.