12:07PM | Thursday, 8 December 2011 | 2011 has been a particularly busy year when it comes to public relations disasters. Businesses have been shooting themselves in the foot with alarming regularity. Here are the 10 worst PR gaffes of the year. BY OLIVER MILMAN.
11:29PM | Tuesday, 22 November 2011 | Retail and hospitality businesses relying on weekend trade look set for quicker access to their funds, with two of the major banks moving to same-day settlement, seven days a week.
10:41PM | Tuesday, 25 October 2011 | More than 80% of Australian SMEs will offer staff pay rises in the next 12 months to combat skills shortages, a new report reveals, while political uncertainty continues to dampen business confidence.
10:26PM | Tuesday, 25 October 2011 | The Commonwealth Bank has become the latest bank to target small businesses with its newly launched payments app, which offers near-field capabilities but is limited to iPhone users.
10:10PM | Monday, 3 October 2011 | Industry groups say small businesses should be wary of passing on new Eftpos interchange fees to customers, urging retailers to disclose the new charges upfront to avoid confusion.
9:31PM | Tuesday, 6 September 2011 | The Reserve Bank has kept rates on hold for the tenth straight month, as expected, following signs of weakness in the domestic economy and volatility in global markets.
8:42PM | Monday, 22 August 2011 | The Federal Government says its “tick and flick” plan will make it easier for customers to switch banks, but the proposal has received a lukewarm response from business groups.
8:47PM | Monday, 15 August 2011 | Small business has urged banks to absorb proposed changes to Eftpos charges or else face SMEs shopping around for a better deal, amid warning prices could rise under new plans scheduled to be introduced in October.
8:10PM | Wednesday, 10 August 2011 | Almost 10,000 companies entered external administration in the 2011 financial year, with SMEs among the hardest hit, with a Tax Office crackdown and the strong Australian dollar blamed for a rise in failures.
8:40PM | Wednesday, 3 August 2011 | Small businesses are being treated like second-class customers by Australian banks, according to new research, despite claims to the contrary from the Australian Bankers’ Association.