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Top 10 PR disasters of 2011

12:07PM | Thursday, 8 December 2011 |  2011 has been a particularly busy year when it comes to public relations disasters. Businesses have been shooting themselves in the foot with alarming regularity. Here are the 10 worst PR gaffes of the year. BY OLIVER MILMAN.

Banks introduce same-day settlement for weekend trade

11:29PM | Tuesday, 22 November 2011 |  Retail and hospitality businesses relying on weekend trade look set for quicker access to their funds, with two of the major banks moving to same-day settlement, seven days a week.

Eight in 10 SMEs set to combat skills shortages with pay rises

10:41PM | Tuesday, 25 October 2011 |  More than 80% of Australian SMEs will offer staff pay rises in the next 12 months to combat skills shortages, a new report reveals, while political uncertainty continues to dampen business confidence.

Commbank joins fight for SME app users

10:26PM | Tuesday, 25 October 2011 |  The Commonwealth Bank has become the latest bank to target small businesses with its newly launched payments app, which offers near-field capabilities but is limited to iPhone users.

Eftpos fee change triggers warning for retailers

10:10PM | Monday, 3 October 2011 |  Industry groups say small businesses should be wary of passing on new Eftpos interchange fees to customers, urging retailers to disclose the new charges upfront to avoid confusion.

RBA keeps rates on hold but raises inflation concern

9:31PM | Tuesday, 6 September 2011 |  The Reserve Bank has kept rates on hold for the tenth straight month, as expected, following signs of weakness in the domestic economy and volatility in global markets.

Swan’s tick-and-flick bank plan gets minor tick of approval

8:42PM | Monday, 22 August 2011 |  The Federal Government says its “tick and flick” plan will make it easier for customers to switch banks, but the proposal has received a lukewarm response from business groups.

Small business calls on banks to absorb cost of Eftpos changes

8:47PM | Monday, 15 August 2011 |  Small business has urged banks to absorb proposed changes to Eftpos charges or else face SMEs shopping around for a better deal, amid warning prices could rise under new plans scheduled to be introduced in October.

Insolvency figures up 5.9% as tough conditions take toll

8:10PM | Wednesday, 10 August 2011 |  Almost 10,000 companies entered external administration in the 2011 financial year, with SMEs among the hardest hit, with a Tax Office crackdown and the strong Australian dollar blamed for a rise in failures.

SMEs hammered by banks, impose tiered rates on business savers: Report

8:40PM | Wednesday, 3 August 2011 |  Small businesses are being treated like second-class customers by Australian banks, according to new research, despite claims to the contrary from the Australian Bankers’ Association.
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