10:14PM | Thursday, 20 October 2011 | Australia’s wealth is much more evenly distributed than other countries, a new report reveals, but start-ups are still being urged to choose their target markets carefully.
10:41PM | Wednesday, 19 October 2011 | Personal bankruptcies have fallen to their lowest level in five years as consumers cut down on their credit card use, but further bad news has been forecast for retailers in the lead-up to Christmas.
10:40PM | Tuesday, 18 October 2011 | The best tactic of all is to make your customers’ visit enjoyable. I believe it’s pretty simple – happy customers come back.
10:16PM | Tuesday, 18 October 2011 | Australian-founded mobile solutions provider 5th Finger has set its sights on store-based retailers in the United States, after being named the eighth fastest-growing company in San Francisco by Inc.com.
10:42PM | Tuesday, 18 October 2011 | New technology continues to redefine the point of purchase, according to a new PayPal report, with start-ups being urged to embrace new business models in order to remain competitive.
10:44PM | Thursday, 13 October 2011 | IT solutions provider Enspire was named business of the year at today’s Business3000 awards, also taking out an innovation award, while Illumination and Gerwurzhaus were also honoured.
10:33PM | Wednesday, 12 October 2011 | The City of Melbourne council has defended its record of supporting retailers, despite ongoing fears of CBD small businesses being overlooked by consumers in favour of large suburban shopping centres.
10:03PM | Monday, 10 October 2011 | Westfield, Google and Groupon all sell the same thing. They all sell traffic. All these businesses pitch a certain story to consumers, accumulate traffic and then sell the traffic to businesses.
10:24PM | Monday, 10 October 2011 | A new iPhone app that enables shoppers to act as in-store “spies” is being hailed as a valuable tool for retailers, but an industry expert says the app cannot replace the value of real-life mystery shoppers.
10:38PM | Friday, 7 October 2011 | A new report reveals more than half the population believe Australia’s customer service levels have declined in the past five years, with young retail workers identified as the main culprits.