Internet

Advice How do I ensure my business is found online?

It’s all well and good telling customers your business has a website, but much of your traffic will come from random users searching for a topic on Google or another search engine.

Advice What should my website contain?

As a minimum, your website should contain basic information about your company including your name, products or services, contact information, store location data, possibly pictures of staff and your logo.

Advice How do I set up a website?

You first need to register a domain name, which can be done quickly and easily with any domain name registrar.

Advice What do I do if my reputation is being damaged online?

The most important part of managing your reputation online is keeping a good relationship with your customers.

Advice How should I interact with customers online?

Conversing with customers online is very different from talking or negotiating in a store. On the internet, users appreciate honesty, speed and conversation. They reject one-way marketing and defensive personalities.

News Google to launch facility for new ventures

Google is to launch a $120 million overhaul of its headquarters with the addition of an ‘experience centre’ that will be used to create new projects and work with start-ups in secret.

News River City Labs launches with pledge to create Brisbane start-up “ecosystem”

Queensland tech entrepreneur Stephen Baxter is preparing to launch his latest project, a co-working space known as River City Labs, as he attempts to fill a gap for Brisbane tech start-ups.

Mentors How to set up a productive working environment

Having the right working environment early on sets the stage for faster learning and growth in the long-term. BY BRAD LINDENBERG.

News Online community launches Work At Home Person Week

Home-based businesses are being encouraged to make contact with online community Support a Work At Home Person, as it launches the inaugural International Work at Home Person Week.

Tech tricks Set up an away message for Gmail

If you’re on leave then you’ve probably familiarised yourself with the automatic response feature on your email client. However, many Gmail users don’t realise this feature is also available in Google’s free email service.

News AppAddictive scores $1.2 million for Facebook tools

US-based start-up AppAddictive has secured $1.2 million in funding for its Facebook creation tools and platform, designed to make it easier for businesses to build their Facebook pages.

News Twitter to shut down Summify following acquisition

Twitter has acquired social aggregation service Summify for an undisclosed sum, two years after its Romanian-born founders relocated to Vancouver.

Taskmaster Consider creating a mobile website

Does your website look any good on a smartphone or tablet? Borrow an iPhone and an iPad and a few similar devices and do some checking.

News Government looks to spark home-based business surge with National Telework Week

The Federal Government will stage National Telework Week in November in a bid to highlight the benefits of working from home, on the back of the National Broadband Network rollout.

Features Broadening your target market

Setting your sights on the higher end of the market can work wonders for your business, but you also run the risk of limiting the scope of your potential customer base. As Only Logistics founder Scott Carson found out firsthand. BY MICHELLE HAMMOND.

Tech tricks Keep in contact through Facebook on your desktop

Many businesses are now using instant messenger programs to keep in touch with staff, as it saves money on phone calls and allows instant communication.

News Consumers still shop locally but overseas sites beckon: PayPal

Electronic goods, toys, sporting goods and clothes were at the top of consumers’ shopping lists last Christmas, according to PayPal, with 70% of items purchased from Australian retailers.

News KPMG report downplays influence of social media

A global study by KMPG reveals 86% of the consumers surveyed actively engage in social networking regularly, but only a third say social media influences their purchasing decisions.

News Most complained-about ads of the past decade revealed

Start-ups can spice up their marketing with more risqué material but shouldn’t rely on it, an expert says, after the advertising watchdog released its most complained-about advertisements on record.

Tech tricks Resume videos at stopping points on iOS

If you’ve ever watched a video on an iOS device, then you’ve probably had to stop watching and then do something else, leaving your video half unwatched. But there’s a way to resume videos from where you left off.

Taskmaster Use the phone, not email

Here’s my new rule. I won’t let anyone reply to an email more than twice. They can send two responses, but after that they need to pick up the phone or go and see the recipient in person.

News Big names set to dominate new domains

An advertising expert says small businesses need to decide whether they can justify the cost of the new domain name regime, which will open up to include company names and brands as of this week.

Mentors Are online ads worth the cost? Or should I stick to social media?

Marketing is never about using one vehicle, so despite your budget constraints, find ways to usilise both mediums.

Tech tricks Open apps directly from iOS lock screen

Did you also know you can open apps directly from the lock screen?

News Apptopia to help app developers sell their wares

Apptopia, a marketplace designed to help broker the sale of mobile apps, is to launch with the aim of providing an exit strategy for developers and an opportunity for other entrepreneurs.

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