Internet

Advice How do I ensure my business is found online?

It’s all well and good telling customers your business has a website, but much of your traffic will come from random users searching for a topic on Google or another search engine.

Advice What should my website contain?

As a minimum, your website should contain basic information about your company including your name, products or services, contact information, store location data, possibly pictures of staff and your logo.

Advice How do I set up a website?

You first need to register a domain name, which can be done quickly and easily with any domain name registrar.

Advice What do I do if my reputation is being damaged online?

The most important part of managing your reputation online is keeping a good relationship with your customers.

Advice How should I interact with customers online?

Conversing with customers online is very different from talking or negotiating in a store. On the internet, users appreciate honesty, speed and conversation. They reject one-way marketing and defensive personalities.

Features Five essential cloud-based tools for start-ups

A couple of years ago, business owners didn’t think about the cloud unless they were flying through one on the way to a major client meeting.

Tech tricks Easily uninstall a program

It’s easy enough to install a computer program – download it, or load it from a disc or USB stick, and then get it running.

News Google upgrades Analytics tools to include real-time updates

Google has introduced a new update to its Analytics tool that will let businesses see details about their traffic in real time as opposed to delayed updates, in a move that could allow businesses to better determine which marketing methods are netting them the most traffic.

Tech tricks iPhone App of the Week: 1Password

With plenty of websites requiring passwords and login details it’s sometimes hard to keep track of all of them. There’s an app that helps to do this.

News SMEs embrace the cloud while consumers flock to mobile commerce: Report

The shift by SMEs and consumers to new technology has been underlined by separate figures that show the cloud computing market will generate revenues of $12 billion in Asia-Pacific by 2016, while mobile payments in Australia are set to quadruple this year.

Tech tricks Activate desktop gadgets on Windows

You may have seen some Windows users looking at a clock on their desktop or maybe a calendar or news ticker. Those widgets are built into the OS.

Tech tricks Clear browsing data on Chrome

Every so often you may want to clear the browsing data on your particular browser, such as Firefox or Internet Explorer. But if you’re using Chrome it might not be as easy to find.

News Presentify wins inaugural Sydney Hackathon

An app that turns articles into formatted web presentations has won the inaugural Sydney Hackathon, the first 24-hour tech start-up event of its kind in Australia.

Features Getting objective about your website

Many start-ups fret over whether their websites are up to scratch. But it needn’t be guesswork – there are plenty of ways to discover if you’re an online champ or chump.

Tech tricks Save power on a Windows machine

While debate over the upcoming carbon tax continues to rage on, there is no doubt higher electricity prices are on every business owner’s mind.

News Facebook reveals radical new profile design, app ecosystem at F8 conference

Social giant Facebook has announced some of the most dramatic updates to its profile design since the site's inception, with chief executive Mark Zuckerberg revealing new features including the ability to stream music with Spotify and watch films through the site using Netflix.

Features 10 tips to creating a web strategy from scratch

The vast majority of Australian SMEs have no kind of strategy when it comes to the fastest growing business channel there is – online. Don’t be one of them.

Tech tricks iPhone App of the Week: Apple Store

The Apple Store is one of the most iconic retail destinations around, so it’s only fitting there’s a great app to go with it.

News Google+ opens registration to the public as Facebook responds with innovations of its own

Entrepreneurs are being urged to jump on Google+ after the internet giant finally allowed all members of the public to sign up this week, prompting immediate comparisons with market leader Facebook, which has responded to the new threat by introducing innovations of its own.

News Sydney Uni to play host to Australia’s first 24-hour “hackathon”

Start-up app developers are being encouraged to take part in what’s believed to be Australia’s first 24-hour “hackathon” this weekend, with $3,500 in cash up for grabs.

News Regional small businesses still shunning online: Report

Small businesses in regional areas are failing to grasp the potential of online, with only 54% having a website and fewer still having any sort of web strategy.

News Aussie consumers increasingly savvy over online security: Report

The growing viability of online start-ups has been underlined by new research that shows that Australian consumers are increasingly confident of their security on the web.

News Melbourne start-up goes global with NASA deal

A solo Melbourne-based entrepreneur has credited finding a neglected niche and search engine optimisation for luring global clients such as NASA, Peugeot and LG.

Taskmaster Don’t let your domain name registration expire

There would be nothing – I repeat nothing – worse than waking up one day and finding that one of your rivals now owns your web address. So get on the case!

Tech tricks iPhone App of the Week: PlainText

PlainText is a simple app but if you find yourself taking notes a lot, this may be a better option than the iPhone default.

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