4. Unnecessary website downtime
Website downtime is a problem that bothers another 29% of SMEs. It’s vital that you carefully consider where your site is hosted.
Is your provider reliable? Does it offer tight security against cyber-attacks, which are becoming increasingly common for small firms? Are they responsive when things go wrong?
“This is very important when you’re deciding who you may go to,” says Edwards. “You need to assess where it’s hosted and what it means.”
“What’s the clout of the provider to get it fixed? That almost should be part of the quote. It’s a risk profile you do at the front-end.”
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