Growing PainsTuesday, 01 November 2011 12:11
Online video boosts conversions
I blogged earlier this year about custom reports in Google Analytics and one of the key pieces of information that came out of my experimentation with these reports was the performance of video on our website for boosting our conversion rate.
The data isn't perfect, users who are looking to convert are more likely to explore our website in detail but the leather page converts 2.4 times as well as our FAQs page or 4.5 times better than the deep parts of our old gallery, so clearly it works really well.
This makes sense. One of the challenges we have on our site is that we're trying to sell $300 pairs of shoes off a pretty average 2D drawing. We're working on a 3D version of our shoe designer which will help alleviate this, but another way we can get the quality message across is through video on our website.
We recently put together a video showing how our shoes are made and we've added video content to our wedding shoes and bridesmaid shoes pages. What other areas of our site do you think we should add video content?
Michael Fox managed Google’s online sales and operations agency team for Australia and New Zealand before moving into entrepreneurship. He's a co-founder of Shoes of Prey, an online retail website which allows women to design their own shoes. He blogs in detail about the process of running Shoes of Prey at his blog www.22michaels.com.
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