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Written by Amelie Mills | Friday, 23 March 2012 08:17 Last Updated on Friday, 23 March 2012 15:14 by Fiona Lim

At the busiest time in his career, Graham Doessel was diagnosed with cancer. Up to his ears in work, he was forced to step back from it all in order to make a full recovery.



While Doessel was receiving treatment, he witnessed the negative impact of the global financial crisis on credit applicants. In the wake of it all, Doessel decided to do something.


He developed My CRA for the sole purpose of giving customers the cleanest credit file possible.


The idea behind the service is to give customers the best chance of getting approval, secure a lower interest rate or reduce the upfront fees that can be associated with obtaining credit.


Doessel’s life experience, as both a broker and as a consumer at the wrong end of consumer credit reporting, drove him to create MyCRA Credit Rating Repairs from the ground up.


After extensive study of Australian credit reporting legislation, he was able to come up with a framework to correct credit rating errors.


It was now possible to work on behalf of a client and actually repair their credit rating, instructing creditors to remove negative listings where they were listed incorrectly or unfairly.


That’s how MyCRA Credit Rating Repairs was born.


According to Doessel, the most challenging part of starting up was getting leads and contacts, but this forced him to be creative and resourceful, particularly on a tiny budget.


“There is a massive demand for what we do at MyCRA. The barrier to entry is very high but MyCRA overcame all of those challenges on limited to no budget,” he says.


Doessel says the best part of starting his own business is “doing something that can make a tremendous difference to the lives of so many people, and getting paid to do it”.


He is now an active executive member of the Credit Repair Industry of Australasia and has interests in a direct debit service firm.