Business operations


Have you got any tips on how to cut down the length of sales cycles? It’s hurting my cashflow.

10:49PM | Thursday, 13 October 2011 |  Simply put, cashflow is king – so cutting down on the length of sales cycles has become increasingly important, especially in light of the recent struggling retail sector and credit markets.

10 ways to boost the value of your brand

10:05PM | Wednesday, 12 October 2011 |  What can you do to boost the value of your own business’ brand? These tips should help you along the way.

Online retailers welcome Australia Post parcel delivery upgrades

10:11PM | Tuesday, 11 October 2011 |  Australia Post has announced an ambitious plan to upgrade its parcel delivery service in a bid to cash in on the surge of online shopping, but local retailers have mixed feelings about the move.

Courting the right customer traffic

10:03PM | Monday, 10 October 2011 |  Westfield, Google and Groupon all sell the same thing. They all sell traffic. All these businesses pitch a certain story to consumers, accumulate traffic and then sell the traffic to businesses.

“Mystery shopper” iPhone app can’t replace real thing: Expert

10:24PM | Monday, 10 October 2011 |  A new iPhone app that enables shoppers to act as in-store “spies” is being hailed as a valuable tool for retailers, but an industry expert says the app cannot replace the value of real-life mystery shoppers.

What are the key things I need to cover off in a staff performance review?

10:47PM | Friday, 7 October 2011 |  Rather than being a destructive process, a performance review should be constructive, allow for two-way conversation and focus on output.

Gym industry unfazed by Fitness First sale

10:33PM | Friday, 7 October 2011 |  International gym franchise Fitness First is reportedly planning to sell its Australian and Asian operations, but an industry player says the sale will have a minimal impact on smaller operators.

SMAC Technologies set to go global after clean tech competition win

10:40PM | Friday, 7 October 2011 |  An Adelaide-based business is looking to take its innovation to the world after winning the Australian Clean Technologies Ideas Competition last night.

How long should I leave it before chasing a new customer for late payment?

10:38PM | Wednesday, 5 October 2011 |  One thing you need to become a master at is debtor management. Here's how to chase tardy customers.

Market uncertainty as Aussie dollar falls to 10-month low

10:35PM | Tuesday, 4 October 2011 |  The Australian dollar has dropped to its lowest level in 10 months, dipping to a low of US95.63 cents this morning, with the fall triggering a mixed response from struggling sectors.