Managing people


How can I encourage my staff not to bring their cars to work?

3:00AM | Thursday, 28 March 2013 |  Actively encouraging environmentally friendly practices among employees is an extremely commendable act for any small business owner.

I’ve got a staff member who is consistently late. Help!

9:50PM | Tuesday, 6 September 2011 |  It is time to have a critical conversation to address her behaviour.

How do I set sales targets for my team?

5:08PM | Friday, 20 May 2011 |  Personal experience is a good place to start when you're thinking about setting sales targets.

How can I poach an employee from a competitor?

6:53PM | Wednesday, 22 June 2011 |  Do your homework beforehand – trying to poach staff can become very costly if it doesn't work out.

How can I work out how much office space I’ll need in the future?

8:07PM | Friday, 26 August 2011 |  There are some alternatives to the traditional three- to five-year office lease that you should consider.

When you’re assembling a sales team, should you look for complementary skills?

10:20PM | Friday, 28 October 2011 |  It's generally better to hire salespeople who bring individual and complete personal qualities to the table.

How can I motivate my staff?

7:58PM | Tuesday, 26 July 2011 |  There are plenty of easy ways to acknowledge the contribution from your staff and boost morale – imperative for keeping a team ticking along happily.

How can I ensure that my business remains nimble as we grow?

7:00AM | Tuesday, 17 July 2012 |  You're quite right to be worried about remaining nimble. Procrastination is the enemy of any start-up.

Bash out a project in an afternoon

4:16PM | Thursday, 19 April 2012 |  If your staff watch the clock on Friday afternoons, it might be time to challenge them with an unusual task.

My employee doesn’t take criticism well. How should I handle them?

4:44PM | Wednesday, 18 April 2012 |  As a business leader, you need to realise that we all have different sensitivities that trigger our reactions.