The Retail Doctor


DJs’ price promise sidesteps online-only retailers

11:53PM | Wednesday, 2 November 2011 |  Department store David Jones has vowed to match the prices of online competitors in a bid to curb the growth of internet shopping, but the price promise won’t apply to online-only retailers.

“Mystery shopper” iPhone app can’t replace real thing: Expert

10:24PM | Monday, 10 October 2011 |  A new iPhone app that enables shoppers to act as in-store “spies” is being hailed as a valuable tool for retailers, but an industry expert says the app cannot replace the value of real-life mystery shoppers.

Retailers set to follow Myer’s free shipping lead

8:10PM | Tuesday, 2 August 2011 |  Retail giant Myer is now offering free shipping to online shoppers, with industry experts warning the move will set a precedent for other retailers to follow suit.

Start-up retailers urged not to fret over Costco expansion

7:48PM | Wednesday, 20 July 2011 |  As Costco opens its third Australian store today industry experts say small retailers shouldn’t worry, claiming some will actually benefit from the expansion.

Topshop reportedly poised for Australian launch

7:25PM | Thursday, 14 July 2011 |  British fashion brand Topshop is understood to be preparing to open two Australian stores, one in Sydney and one in Melbourne.

Lack of marketing blamed for Bettina Liano downfall

7:22PM | Monday, 11 July 2011 | 

Cold snap could heat up retail sales

5:08PM | Thursday, 12 May 2011 |  Retail experts say start-ups can mimic Myer and David Jones by offering season-specific sales, after both department stores said they’re relying on winter as a platform to pick up sales.

Zara launch set to impact local retailers

4:00PM | Wednesday, 20 April 2011 |  Local retailers are being warned to brace themselves for the impact of fast-fashion chain Zara, which has brought its aggressive pricing and unique business model to Australia.

Westfield to charge tenants to operate online

4:25PM | Thursday, 14 April 2011 |  Shopping centre giant Westfield has been urged not to be “over opportunistic” in its treatment of small retailers, in the wake of its decision to charge existing tenants to join its new virtual mall.

My First Vegemite highlights perils of spin-off products

2:28PM | Thursday, 17 February 2011 |  A branding expert says start-ups must tread with caution with launching spin-off products or they run the risk of undermining their brand.