<\/strong><\/p>\nFox says Shoes of Prey customers have always been very generous in sharing their feedback.<\/p>\n
\u00a0<\/p>\n
However in the early years of the business, the Shoes of Prey co-founders mainly actioned feedback if it was for a significant issue.<\/p>\n
\u00a0<\/p>\n
\u201cWhat we should have understood is any product quality feedback is so incredibly important,\u201d Fox says.<\/p>\n
\u00a0<\/p>\n
\u201cIt\u2019s why people are coming to you … In this case, the mistake was not actioning that product quality feedback faster.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
Like every business, online retailer Shoes of Prey hit a number of speed bumps while becoming the well-known brand it<\/p>\n","protected":false},"author":2,"featured_media":62102,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,26],"tags":[],"_links":{"self":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/36498"}],"collection":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/comments?post=36498"}],"version-history":[{"count":0,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/36498\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media\/62102"}],"wp:attachment":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media?parent=36498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/categories?post=36498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/tags?post=36498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}