{"id":42840,"date":"2023-10-20T15:24:09","date_gmt":"2023-10-20T15:24:09","guid":{"rendered":"http:\/\/startupsmart.test\/2023\/10\/20\/getting-social-with-your-customers-startupsmart\/"},"modified":"2023-10-20T15:24:09","modified_gmt":"2023-10-20T15:24:09","slug":"getting-social-with-your-customers-startupsmart","status":"publish","type":"post","link":"https:\/\/www.startupsmart.com.au\/uncategorized\/getting-social-with-your-customers-startupsmart\/","title":{"rendered":"Getting social with your customers &#8211; StartupSmart"},"content":{"rendered":"<div class=\"td-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"57\" itemprop=\"image\" class=\"entry-thumb\" src=\"\/wp-content\/uploads\/2011\/03\/ow_logo200w.gif\" alt=\"Officeworks\" title=\"Officeworks\"><\/div>\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-17061\" alt=\"Officeworks\" src=\"\/wp-content\/uploads\/2011\/03\/ow_logo200w.gif\" style=\"float: right;\" width=\"200\" height=\"57\"><\/span>Long gone are the days when customer service was confined to responding to an irate letter or telephone call.<\/p>\n<p>&nbsp;<\/p>\n<p>Social media has become not only an important marketing tool for small businesses, but also, increasingly, an invaluable way to provide hands-on customer service.<\/p>\n<p>&nbsp;<\/p>\n<p>Companies ranging in size from Pepsi in the US to Crust Pizza in Melbourne have embraced social media as a way to engage with customers. Are you making the most of these emerging channels?<\/p>\n<p><span id=\"more-3096\"><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>In this FREE webinar, social media guru Luke McCormack joins StartupSmart editor Oliver Milman to run the rule over the following areas:<\/p>\n<p>&nbsp;<\/p>\n<p>\u2022 Why social media is an important customer service tool.<br \/>                         \u2022 Where your customers are spending their time online.<br \/>                         \u2022 How to deal with customers via social media.<br \/>                         \u2022 The do&#8217;s and don&#8217;ts of professional social media use<\/p>\n<\/p>\n<p>&nbsp;<\/p>\n<\/p>\n<p>                         <center>                           <\/p>\n<div style=\"display:none\"><\/div>\n<p>                            <object id=\"myExperience1154321191001\" class=\"BrightcoveExperience\"><param name=\"bgcolor\" value=\"#FFFFFF\"><param name=\"width\" value=\"480\"><param name=\"height\" value=\"270\"><param name=\"playerID\" value=\"802565596001\"><param name=\"playerKey\" value=\"AQ~~,AAAAutyee_k~,PEYRpo7-g8hOVlSGndaBECBZoV9vis_U\"><param name=\"isVid\" value=\"true\"><param name=\"isUI\" value=\"true\"><param name=\"dynamicStreaming\" value=\"true\"><param name=\"@videoPlayer\" value=\"1154321191001\"><\/object>                            <\/p>\n<p>                         <\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Long gone are the days when customer service was confined to responding to an irate letter or telephone call. &nbsp;<\/p>\n","protected":false},"author":2,"featured_media":60108,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/42840"}],"collection":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/comments?post=42840"}],"version-history":[{"count":0,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/42840\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media\/60108"}],"wp:attachment":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media?parent=42840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/categories?post=42840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/tags?post=42840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}