{"id":43314,"date":"2023-10-20T15:27:41","date_gmt":"2023-10-20T15:27:41","guid":{"rendered":"http:\/\/startupsmart.test\/2023\/10\/20\/sydney-startup-airservice-partners-with-village-roadshow-to-help-theme-park-guests-skip-the-lines-startupsmart\/"},"modified":"2023-10-20T15:27:41","modified_gmt":"2023-10-20T15:27:41","slug":"sydney-startup-airservice-partners-with-village-roadshow-to-help-theme-park-guests-skip-the-lines-startupsmart","status":"publish","type":"post","link":"https:\/\/www.startupsmart.com.au\/uncategorized\/sydney-startup-airservice-partners-with-village-roadshow-to-help-theme-park-guests-skip-the-lines-startupsmart\/","title":{"rendered":"Sydney startup AirService partners with Village Roadshow to help theme park guests skip the lines – StartupSmart"},"content":{"rendered":"
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A Sydney startup has partnered with Village Roadshow to roll out its mobile ordering and payment software in theme parks around Australia.<\/p>\n

AirService\u2019s new mobile ordering and virtual queuing app<\/a> eServe will allow theme park guests to skip the lines and continue to enjoy the park while their food and drinks are being prepared.<\/p>\n

AirService founder Dominic Bressan says eServe will offer a seamless ordering, payment and takeaway experience for Australian theme park guests, while also providing the venues with a faster and more convenient way to serve these guests.<\/p>\n

eServe will first be used at Gotham City restaurant at Movie World before expanding to Wet\u2019n\u2019Wild in Sydney and the Gold Coast, where it will be used as a premium delivery service.<\/p>\n

The startup will then be implemented outlet-by-outlet across the Village theme parks.<\/p>\n

AirService founder Dominic Bressan says he first started working with Village Roadshow through its Coburg drive-in theatre in Melbourne.<\/p>\n

\u201cI was very, very surprised that there was no-one else doing this sort of queue busting stuff in theme parks,\u201d Bressan tells StartupSmart<\/em>.<\/p>\n

\u201cWe\u2019re very, very lucky to work with some really, really good and big names, and to be doing this with someone as innovative and forward-thinking as Village.\u201d<\/p>\n

Bressan says this is a \u201cworld-first\u201d, with the closest other offering being a trial program in Disney World last year of an app enabling in-venue ordering and food delivery during a night-time show.<\/p>\n

\u201cDisney were implementing this kind of technology it was adding to everything else,\u201d he says.<\/p>\n

\u201cWe had the opportunity to look at it with fresh eyes and look at the opportunities that haven\u2019t been done before. There are a lot of interesting technology things we can put in place with a fresh look at the problem.\u201d<\/p>\n

For Village Roadshow, it\u2019s a chance to improve the overall experience for guests and the efficiency of the parks.<\/p>\n

\u201cIn addition to taking the logical step of making the ordering process easier for our customers, we also want to make their visit to our parks as exciting and memorably an experience as possible,\u201d Village Roadshow Theme Parks spokesperson Selena Magill says.<\/p>\n

\u201cThe introduction of eServe has been a huge success so far at Movie World and we\u2019re anticipating a similar response when it\u2019s expanded to Wet\u2019n\u2019Wild Gold Coast and Sydney.<\/p>\n

\u201cIt\u2019s great to be able to work with AirService to implement the latest technology and really give our customers an A-grade dining experience.\u201d<\/p>\n

Bressan says this is just the beginning for AirService, which has application across a wide range of industries.<\/p>\n

\u201cWe\u2019ve had really, really fast growth in the stadium and theme park space, and good growth in the hotel space,\u201d he says.<\/p>\n

\u201cBut what we\u2019ve realised is we\u2019ve built a powerful mobile commerce platform that is fully scalable across other industries, and other companies and startups are building their own business on top of our technology.<\/p>\n

\u201cWe\u2019re starting to license that platform more and more.\u201d<\/p>\n

For other founders looking to partner with large corporates in their space, he says it takes a lot of time and money but is worth it in the end.<\/p>\n

\u201cIf you\u2019re reliant on cash-flow you have to factor in 12 to 18 months before you can rely on much coming in,\u201d Bressan says.<\/p>\n

\u201cCorporates are hard to get but once you get them they\u2019re fantastic.\u201d<\/p>\n

Follow StartupSmart on<\/em> Facebook,<\/em> Twitter, LinkedIn.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

A Sydney startup has partnered with Village Roadshow to roll out its mobile ordering and payment software in theme parks<\/p>\n","protected":false},"author":2,"featured_media":59868,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/43314"}],"collection":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/comments?post=43314"}],"version-history":[{"count":0,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/43314\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media\/59868"}],"wp:attachment":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media?parent=43314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/categories?post=43314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/tags?post=43314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}