{"id":43953,"date":"2023-10-20T15:32:21","date_gmt":"2023-10-20T15:32:21","guid":{"rendered":"http:\/\/startupsmart.test\/2023\/10\/20\/courier-company-startupsmart\/"},"modified":"2023-10-20T15:32:21","modified_gmt":"2023-10-20T15:32:21","slug":"courier-company-startupsmart","status":"publish","type":"post","link":"https:\/\/www.startupsmart.com.au\/uncategorized\/courier-company-startupsmart\/","title":{"rendered":"Courier company – StartupSmart"},"content":{"rendered":"
\"How<\/div>\n

Courier companies provide a valuable service, delivering important packages to companies and individuals alike. With high customer expectations, competition is fierce. <\/span><\/p>\n

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The rise of e-commerce has seen courier companies become even more eager to deliver. It\u2019s therefore crucial you package your offering correctly in order to nail the competition. StartupSmart provides a snapshot of the industry.<\/p>\n

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What is it and who is it suited to?<\/h2>\n


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A courier company delivers messages, packages and mail, and is distinguished from an ordinary mail service by increased speed, security and tracking.<\/p>\n

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As a premium service, couriers are usually more expensive than regular mail services, and their use is typically restricted to packages considered important enough to warrant the cost.<\/p>\n

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Courier services operate on all scales, from within specific towns or cities to regional, national and global services.<\/p>\n

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In cities, bicycle couriers or motorcycle couriers are common but for consignments requiring delivery over greater distances, this may often include trucks, railways and aircraft.<\/p>\n

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Most people who start up in the courier business have a good knowledge of the industry, having already worked in it. You need to have an understanding of the market and know your finances.<\/p>\n

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You also need to be able to provide good customer service and relate well with clients and staff on a day-to-day basis.<\/p>\n

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Rules and regulations<\/h2>\n


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There are no specific laws attached to courier businesses. However, there are insurance issues you need to be aware of, in addition to health and safety standards.<\/p>\n

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It\u2019s also worth noting the new regime for motor vehicle fringe benefits tax. Changes to the FBT saw the different tax rates applied to 570,000 cars, purchased on salary sacrifice, replaced with a single 20% FBT rate.<\/p>\n

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Earlier this month, a Senate estimates hearing was told by Treasury the reform would create fewer advantageous conditions for about 60% of the current users of such cars.<\/p>\n

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\u201cWe estimate around 60% of cars are travelling distances of 25,000 [kilometres] or more and therefore would be impacted by an increase in the statutory fraction,\u201d a Treasury spokesperson said.<\/p>\n

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\u201cA bit less than 15%, we estimate, are travelling less than 15,000 [kilometres] a year and would see a benefit from a reduction in the statutory fraction.\u201d<\/p>\n

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Research and competition<\/h2>\n

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Newcomers to the industry are encouraged to join an industry body; the Logistics Association of Australia is one example.<\/p>\n

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The association\u2019s current membership comprises logistics professionals managing supply chain, operations, transport, contracts, distribution centres and inventory. This is in addition to consultants and educators, and service, systems and equipment providers.<\/p>\n

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The LAA also attracts professionals in sales, marketing, purchasing and manufacturing. With the impact of e-commerce on the supply chain, IT professionals, financial controllers and strategic planners are also involved.<\/p>\n

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\u201cThe LAA is the ideal forum for the interchange of ideas networking and personal\/professional development of all those who join,\u201d the association says.<\/p>\n

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Even if you think you are familiar with the industry, it\u2019s important to research the area where you\u2019re looking to set up.<\/p>\n

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Looking at your competitors\u2019 prices will help you decide what you can afford to charge and whether it\u2019s possible to undercut them.<\/p>\n

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It will also help you to see if there\u2019s a niche in your area. For example, you might be near an airport and can focus your business there or, alternatively, you may focus your attention on delivering items such as foodstuffs.<\/p>\n

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When it comes time to design a company logo, a recognisable image will make it look like you\u2019re everywhere, even when your numbers are few on the road.<\/p>\n

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It\u2019s also worth reiterating that your couriers are the public face of your business. They\u2019re the ones who are out meeting your clients and who can therefore make or break your business. Strong support at your end can help head off potential trouble.<\/p>\n

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Costs and earnings<\/h2>\n


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Vehicles and staff wages will probably be your biggest expenses. Start-ups can generally expect to start making a significant profit after their third year of trading.<\/p>\n

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If you\u2019re known on a local level as a reliable and friendly service, word of mouth could carry your fledgling business a long way. An individual courier can earn up to $60,000 a year.<\/p>\n

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An average day<\/h2>\n


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According to a regional manager for Express Couriers Limited, every day in the industry is different, but a lot of his time is spent communicating with people across his region.<\/p>\n

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\u201cThere are meetings on how we are performing operationally\u2026I also meet customers or influencers to try to open doors for our sales team to generate new business,\u201d he says.<\/p>\n

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\u201cMy role gives me many opportunities to do different things. For example, I can be talking to a courier one minute then to the CEO of one of our customers the next. The variety is enormous.\u201d<\/p>\n

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Useful contacts<\/h2>\n

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Logistics Association of Australia<\/strong><\/p>\n

02 9635 3422 \/ 1300 651 911<\/p>\n<\/p>\n

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Australian Government Small Business Support Line<\/strong><\/p>\n

1800 777 275<\/p>\n

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Australian Chamber of Commerce and Industry<\/strong><\/p>\n

02 6273 2311<\/p>\n

03 9668 9950<\/p>\n","protected":false},"excerpt":{"rendered":"

Courier companies provide a valuable service, delivering important packages to companies and individuals alike. With high customer expectations, competition is<\/p>\n","protected":false},"author":1,"featured_media":59518,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25,13,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/43953"}],"collection":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/comments?post=43953"}],"version-history":[{"count":0,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/posts\/43953\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media\/59518"}],"wp:attachment":[{"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/media?parent=43953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/categories?post=43953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.startupsmart.com.au\/wp-json\/wp\/v2\/tags?post=43953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}